This Sherwin-Williams Paint Store is known for providing excellent service and great customer service. Staff members are described as friendly, professional, attentive, fast, and knowledgeable. They are helpful with making paint suggestions, explaining different paint sheens, and determining the right products. The team is dedicated to customer satisfaction, ensuring customers leave with a solution, even assisting if there is a problem with a project. Employees offer helpful information and recommendations, answering many questions. The store also has resources like a board with contractor information for customer projects. While one customer expressed initial dissatisfaction with a paint's coverage and sheen, the issue was resolved with the help of the store manager and a representative, leading to a much happier outcome. Many customers report leaving very satisfied and see no reason to go anywhere else for paint.
Amazing customer service. Dani was super informative and helpful and was happy to do a custom color match for a very specific paint that I was looking for. It was also pouring rain when I was there and Dani walked me to my car with an umbrella so I would not get wet. That was above and beyond and very kind.
May 2025
I went in to get a paint chip match today and the staff were super friendly and helpful. I just finished touching up all the walls in my house- the match was spot on. I cannot tell the difference between the touched up spots and original.
May 2025
Super helpful staff—helped me find the baseboard/trim paint I needed and even honored a coupon code I had. Great experience overall.