Smoke House in South Austin is an absolutely amazing place. The staff are friendly, chill, and compassionate, offering great customer service with no judgement. Employees are very attentive, knowledgeable, and work hard to help customers find the perfect product, whether it is a vape, coil, or vape juice. They listen to what you want and tailor their help without trying to up-sell the most expensive option. The store has good prices, a variety of choices, and sales on items. Many customers describe their experiences as emotional and memorable, noting the staff genuinely care about helping better their customers' lives and health. The environment leads customers to leave with a smile, recommending that you must go here and will not be disappointed.
Great service, extremely friendly, super helpful and knowledgeable. Had a situation where my cart didn’t fit the battery I bought and they let me swap it out for equal value no problem. Really appreciate it!
April 2025
Morning staff had the best service the price was great and they got me what I needed and more
January 2025
I love this place, all the water pipes are affordable, the loose flower is great, I love the selection of wraps, I almost feel like I’ve bought and tried every single wrap they have, plus the day and night staff are cool and friendly!
