The Rack Shop specializes in outfitting vehicles for adventure, offering a variety of products including roof racks, truck racks, rooftop tents, storage cases, bike mounts, and kayak mounts. Customers appreciate the knowledgeable and friendly staff, particularly Rob, who provides personalized guidance based on individual needs. Many reviews highlight how the team takes the time to explain options, offering professional advice without pressure to buy unnecessary items. The shop is praised for its efficient installation services, with customers noting quick turnaround times and high-quality work, even correcting issues from previous installations. The Rack Shop also stands out for its exceptional customer service, with staff going above and beyond to assist with compatibility questions and product recommendations. Clients have reported having a great experience overall, expressing satisfaction with the competitive pricing and the shop's commitment to helping them find the best solutions for their gear-carrying needs. Whether visiting in person or contacting them for advice, customers feel valued and well taken care of. The Rack Shop is highly recommended for anyone in the Austin area looking for reliable vehicle outfitting services.
The team installed a decked system and a ladder rack on my truck. Upon arrival on day 1 to departure following the install only a few days was exceptional!
January 2026
Did a great job for me a couple months ago. Provided and installed a ladder rack.
December 2025
Rob was knowledgeable, honest and upfront about his products and prices. He did a roof rack with luggage system install. The job was done in a timely manner and quality is amazing. I highly recommend using The Rack Shop for all of your rack needs.
