Reserved a van for 4:30, went to pick it up and no one was at the office, no one picked up the phone, and the phone number doesn’t even have a voice mail set up.I now have to re-coordinate a furniture pick up with a very limited timeline and many scheduling conflicts. Extremely upset by this experience.
March 2023
I came by at 4 PM on Monday and absolutely no one was here and no one answers the phone I don’t understand how this is considered an authorized U-Haul dealer
March 2023
I reserved a moving truck several weeks in advance. Uhaul called me the day before I was supposed to pick up the truck and told me they had none available anywhere in Austin.