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March 2023 by Kay Harris
Reserved a van for 4:30, went to pick it up and no one was at the office, no one picked up the phone, and the phone number doesn’t even have a voice mail set up.I now have to re-coordinate a furniture pick up with a very limited timeline and many scheduling conflicts. Extremely upset by this experience.
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March 2023 by Clint Duross
I came by at 4 PM on Monday and absolutely no one was here and no one answers the phone I don’t understand how this is considered an authorized U-Haul dealer
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March 2023 by Clayton VanderLaan
I reserved a moving truck several weeks in advance. Uhaul called me the day before I was supposed to pick up the truck and told me they had none available anywhere in Austin.
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March 2023 by Rumira Skye
This is a very convenient location being so close to downtown. They have 24 seven rentals ! the woman working the front desk with purple hair is amazing and she’s running three companies by herself!
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March 2022 by Kyle Williams
I rented a cargo van from this location and selected the option to pickup using mobile as their location doesn't open until 11am and I needed the van much earlier. Well I arrive early and waited and waited and tried the app to pick up the van. After much time I decided to call Uhaul and ask what issue there may be. Turns out this location just never put the key into the mobile pickup box therefore I couldn't rent here. I had to go to another location. Luckily I did end up getting the $50 credit as they failed to guarantee that my rental would be available on time. This leads me to believe this isn't the best location and anyone reading this I would caution picking up during outside of their 11am-5pm hours.
