United States Postal Service
USPS,
Post OfficesHours:
823 Congress Avenue STE 150, Austin TX 78701 Hours
About United States Postal Service
The United States Postal Service (USPS) at 823 Congress Ave is dedicated to providing secure, reliable, and affordable mail and package delivery to millions of addresses. With over 30,000 retail locations, USPS processes and delivers a significant portion of the world’s mail. Customers have shared positive experiences at this location, particularly highlighting the exceptional service provided by staff members, especially Molly and Carolyn. Reviewers noted how helpful and kind the clerks were, assisting with questions about stamps and ensuring customers received the best mailing options. One customer was particularly impressed when Molly stayed open after hours to help with mailing save-the-dates, even offering to hand-cancel the stamps to prevent machine marks. The overall sentiment is one of gratitude for the staff's dedication and willingness to go above and beyond, making this post office a recommended spot for mailing needs.
Most Recent Reviews
September 2026
Great location in downtown, very clean and great staff. Also closes at 5:30 PM compared to other usps which closes at 5:00 PM
September 2026
Carolyn helped me with multiple things. She was kind and efficient. Not too busy on Friday at 1pm. Only one person working the counter.
June 2026
Always willing to help quick. Seem to me more workers needed. I only seen 3 people work there.
More Comments(96)
Nearest USPS Stores
- Austin, Texas
