United States Postal Service
USPS,
Post OfficesHours:
823 N Congress Ave STE 150, Austin TX 78701 Hours
About United States Postal Service
The United States Postal Service (USPS) at 823 Congress Ave is dedicated to providing secure, reliable, and affordable mail and package delivery to millions of addresses. With over 30,000 retail locations, USPS processes and delivers a significant portion of the world’s mail. Customers have shared positive experiences at this location, particularly highlighting the exceptional service provided by staff members, especially Molly and Carolyn. Reviewers noted how helpful and kind the clerks were, assisting with questions about stamps and ensuring customers received the best mailing options. One customer was particularly impressed when Molly stayed open after hours to help with mailing save-the-dates, even offering to hand-cancel the stamps to prevent machine marks. The overall sentiment is one of gratitude for the staff's dedication and willingness to go above and beyond, making this post office a recommended spot for mailing needs.
Most Recent Reviews
January 2026
Smells like really bad cigarettes, but the lady working the evening counter was super nice!
October 2025
Great experience at this post office, employee was friendly! Not sure of his name but receipt said cashier 07!
June 2025
Kyle was incredibly helpful with a rather tricky delivery situation.
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Nearest USPS Stores
- Austin, Texas
