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February 2024 by Natasha Mulko Scheufele
It’s 9:23amand they still have not opened.
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February 2024 by Trevalyn Shadowkatt
Couldn't access my PO Box or the self service machine because the close the lobby at 6 PM. When did they start closing the lobby? It's been 24 hours for ever.
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February 2024 by Joy Kennelly
Five stars is for the remaining quality employee who strives his best to provide excellent customer service despite him currently being the only one working the desk on Saturday, one of the BUSIEST days here (plan accordingly ?). We just lost one of the other great employees to retirement, and this poor guy is now bearing the brunt of lack of proper management. He has no support at the front desk, no stamps until Wednesday, and also no money orders because there isn't time for him to restock his drawers. The branch is so understaffed and poorly run. I hope we don't lose him too because you can only mistreat patient people so long before they look elsewhere. Get it together, management! You used to have a great post office, but now it has sunk to a whole new level of chaos. How we can raise the tax money taxpayers pay the post office to subsidize this sub-standard work is amazing.
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January 2024 by Mei Gee
Every staff is so nice and helpful.
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January 2024 by Katherine Whittle
Soooooooo slowwwwwwww
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January 2024 by Stefan W
It is a normal USPS shop, but the employees are not very motivated. Maybe they are overworked.
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January 2024 by Samantha Wright
The people here are understaffed, underfunded, and above all, underappreciated, and you have to take that into account when visiting. For what they go through, the kind employees here are truly trying their best. I just recently put several letters into the wrong kind of envelope, which technically made them packages, but the man at the front desk only charged me as if they were letters anyway. He didn’t have to do that, nobody here has to do anything more than the bare minimum, but despite the treatment they so often receive from the general public, they try.The post office is the kind of place where people don’t leave reviews unless they had a bad experience, which leads to a sort of spiraling effect where the rating keeps getting lower and lower. Wanted to try to offset that as much as I could.
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January 2024 by Evan M
It was three stars but as I stood here, it just kept dwindling. A painful place to be. Understaffed. The employees are extremely outspoken, and not in a good way. Gentleman behind the counter literally told the customer he was helping to file a complaint because the store doesn’t know what’s going on “and now all these people have to wait for me to help you.” WOW.
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January 2024 by Shehla Sheh
Passport agent took a pic which was rejected by passport agency saying bad quality ! She didn’t bother to check the picture and we thought to take at this location instead of outside to prevent such things.
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January 2024 by Gdp
Ha... I went to apply for a passport and the person in charge was the meanest bitch I've ever seen in America. I wonder how such a rude and unfriendly person continues to work there.Are Americans not protesting?I didn't understand some of the English. Suddenly they say an interpreter must come with them. I asked if an interpreter could not come so I could do it over the phone, and they said it was Texas law.One document was missing, so when I brought it back, he pretended not to know me and seemed to be chatting with another employee for more than 10 minutes.Even when he saw us waiting, he pretended not to notice and only opened the door when another employee told him.I felt that the representative did not want to proceed with my passport application.Because that's how he acted.I feel very bad when something like this happens in a government office.In the end, the bitch said that she couldn't apply for a passport unless an interpreter came.I threw away half my precious day in the air.I think this is ridiculousAlthough I am a bit unfamiliar with the language, I handled things like hospitals, pharmacies, supermarkets, and banks without any problems.The conclusion is that he was originally a bad person, but I felt that he even discriminated against us.I will apply for my passport again somewhere else.I hope that person gets fired.my anger is enormous
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December 2023 by Emma Madden
Vikki helped me send a package international and though the line was out the door (Christmas time), they were so friendly and helpful to not just me but everyone. Thank you!
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December 2023 by Chris Thornton
15 minutes late opening, another ten minutes before they were even ready to help anyone, rude, and obviously couldn’t care less.
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December 2023 by Renada Sharp
Really disappointed with this USPS. If I could give it a negative, I would. One employee at the desk, I didn't get close enough to get his name, it's about 4pm on 11/10/23, when this took place, 7 people in front of me, he was complaining to a customer about how bad it is to work there and on and on and on. She engaged the conversation, which encouraged him to go on even further about his terrible job, what people say and about management...all negative. After all that was said, I didn't feel comfortable with him handling my transaction, he didn't seem focused at all, on his job. I would of used the kiosk, if I didn't have questions. I left. He should not be at the front desk.
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December 2023 by Leo Nydus
Lots of bad reviews, but my only problem has been them not finding my international mail. Like I had to have them try to find it on 7 different occasions before a lady found where someone had put my package. But overall, no other problems and it's one of the last post offices open on Saturday.
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August 2023 by Seshia Murray
Unless you have a LOT of time on your hands, don't bother visiting this location. I ALWAYS have problems here, and dread any time I have to go in. One incredibly slow employee working the whole counter on a Saturday. She kept stopping to help people that came up to the counter instead of the people that had been waiting in line. I waited half an hour until my lunch break was over and didn't even get close to the counter. (2 stars instead of 1 because if I actually DO make it to the counter they're usually pretty friendly)
