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January 2024 by T
It’s a fine post office just expect a little wait and don’t show up right as they close and you’re fine.
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January 2024 by Michael Trimble
This USPS facility lost an $1800 Christmas package of mine. Sadly I only had $100 of insurance on the package. Rude customer service when I went in person. Don’t use this USPS facility at all costs!
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January 2024 by Charles “Bud” Franck
I went here to ship a package, and used a USPS Priority Mail label. Before affixing the label, I carefully cut off the “Priority Mail” text so it was just a blank white label, since I intended to ship the package as media mail. Nevertheless, the very rude employee at the counter forced me to remove the label and said it would be “stealing” the use their label for anything but Priority. Ridiculous.
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January 2024 by Kelly Hill
This is by far my favorite USPS location in Austin! It's not even in my neighborhood, but I'll drive there anyway because of the great service. There's not typically a long line, but even if there is, it moves really quickly. All of the employees I've worked with have been exceptionally polite and efficient. They always apologize for the wait, even if there was only 1 person in front of me.Highly recommend this location!!!
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November 2023 by Joaquin Vasquez
Trash. I will never use their service again. As for me , my family and friends.
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October 2023 by Hong Baldwin
Came on a Monday. Was helped by Sherree who is helpful and professional!
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August 2023 by blair
crazy homeless lady outside today cussing people out outside, be careful at this location if youre trying to drop off mail
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August 2023 by Michael Moran
Randomly marks packages to hold at post office without delivery. No explanation or redelivery options
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August 2023 by Nathan !
I keep getting mail from people that lived in my apt. I filled a domain since you can't contact the post office. Thesdy end up calling me on Sunday and didn't leave the number clearly on my voice mail. Even though my complaint said it clearly the post office did nothing about it.
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July 2023 by Stephen R
Jigar was extremely helpful and friendly. He recommended I ship my package with a flat rate box, and compared the cost with purchasing a box separately. I saved money in the end!
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May 2023 by Karlene Grinberg
I love this USPS location. Sherree is wonderful! So warm and friendly. I’ve been there three times in the past month to send small packages and pick up stamps, and each time I was in and out the door in less than 10 minutes!
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May 2023 by Heather B.
This location is hidden from the main road but has a massive parking lot to allow a rush.It is very clean. The employee I interacted with was very nice. There is a good number of available mailboxes and they are all in good condition.The stations with materials were clean, but some needed restocking.This location even still has a drive thru mail drop-off.
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May 2023 by Sammit H
It's bad enough we can't access our boxes after hours ( as we should) and thereby absolutely unacceptable to lock the front door prior to 6pm.I work all day, if I get there at 5:59pm that door should be open. The guy who locks up just stood there and stared at me with a smug attitude and gloated while I begged him to let me pick up my mail (a 45 min drive from home). I stood there for approx 15 minutes watching a lady self-mail a package while Mr Smug-face brooded. It would have taken me less than 15 seconds. I would have been in and out before he had time to put his keys back in his pocket. Shame on you USPS!
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April 2023 by Arthur Goodrich
Terrible service by the woman who always answers the door over by the boxes. Every time I have a yellow slip in my PO box indicating more mail is being held for me, she says she can't find anything. I just went again today (April 8th) and a different person answered the door. Wouldn't you know that mail from December 12, 2022 was there for me. Thanks to her I now have to file extensions on tax filings and request replacements of business checks. This is inexcusable and she should be moved to non customer-facing responsibilities!
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April 2023 by Melisa Alexander
they’ve lost my 2 packages in 15 days… These guys are unbelievable… There is only one way to deal with them; whenever I buy something online, I always call the company and tell them not to use USPS. This is the way to dealwith them!! These guys don’t even care to help you. YOU ARE THE WORST!
