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December 2025 by Ashley Darnell
Russell at The Belterra location was so nice and quick with the set up with my new phone. Highly recommend!
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December 2025 by Gene Rice
Excellent customer service
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November 2025 by Richard Santamaria
New Russell cell phone does an amazing amount of things beyond being used for a conversation.
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September 2025 by Chris Leach
Was charged $713 after I returned my old phone, horrible experience.
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September 2025 by Roxanne Cossette
Wait time was less than 5 min. Tech was knowledgeable and courteous. We were in and out quickly, having taken care of all our needs..
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July 2025 by Kelly K. Lavender
Well, I inadvertently created a big problem with my iPhone resulting in calls and texts that didn’t land. Max Hoffman did a wonderful job of resolving the issue. During the hour long interaction, his professional, persistent and patient demeanor impressed me.
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June 2025 by Aditya Gupta
Great service, all questions answered. Very competent people working at this location. Thanks for helping me with adding a new line and also getting an iphone 16 for free!!
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May 2025 by Timothy Greathouse
The salesmen on duty were knowledgeable and listened to my requirements. They were also informed about other items for business that are extremely helpful!
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April 2025 by Sidney Gutierrez
Fast, efficient, friendly service. I will be back.
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January 2025 by Elissa S
I waited over 20 minutes while someone was getting her phone set up. There was only one employee and he just sat there and didn’t even acknowledge I was in there, he never said a word to me. I left without getting the quick screensaver I needed and was never acknowledged
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December 2024 by Fansu Ku
I purchased a 16 Pro over two months ago and traded in my XR for a credit. The salesperson, Skyler, told me it will take a couple of billing cycles. When that didn’t occur, I went back to the store because the Verizon phone representative told me the store entered the wrong promotion credit and that I have to go back to the store for them to enter the right credit. The store manager., Kelly Jackson, told me she will take care of it after I showed her the receipt. She said she will follow up with me in a couple of days. When she didn’t after more than a week, I called the store at 10:30 am and was told after the rep went to get her that she’s at lunch (at 10:30) and that they will leave her a message, but that I should call back in an hour if I don’t hear back from her. I didn’t and when I called back, I was told she left for the day but will leave her another message. So I am still trying to get the promotional credit I was promised. Absolutely lack of integrity
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October 2024 by Nina Chulak
I almost never give one-star reviews. This place is absolutely terrible. Irresponsible, sloppy, and rude. They've wasted so much of my time. And the problems still aren't resolved. They either say they'll help and then disappear or simply don't pick up the phone or respond to messages. Save yourself the trouble and don't go here!
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October 2024 by Trace DeBerry
Ivan helped secure a new iPhone 16 Pro for me. The process could not have went smoother. No attempts to sell additional services or force me to upgrade my plan. Kudos to Ivan for being efficient with the process and going the extra mile for me!
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April 2024 by Alec Agrawal
Thanks Tom for great service today. Work on cell towers caused me to spontaneously lose my service so we came to this location - Tom was aware of the issue and how to resolve it quickly. Thank you!
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February 2024 by G B
I just stopped by this location for a new phone. It was super easy and I didn't wait. Carson did a great job. If you need to go to Verizon got to this one and see if Caron is working.
