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April 2025 by Brianna Leland
This store is not a corporate Verizon store, so they charge additional fees when you get new phones or transfer lines with them. We were not aware of this going in. Nor was it communicated to us at any point. We had a decent experience there, but the mess came afterwards when the salesperson didn’t follow through with what they promised us. They promised no activation fees for the promotion we were using, which involved adding multiple new lines to an existing Verizon account, plus trading in each phone. The salesperson made multiple mistakes with our account and didn’t make a single note in the system so now our bill is way more than we were told it would be. If we had known, we probably would’ve transferred the lines and kept our old phones. It was all really misleading and has created a huge headache for us because Verizon customer service can’t do anything about it, and the store itself is no help either. I wish they would just give us a credit or voucher to make it right 👎🏼
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April 2025 by A M
Had a great experience at Verizon today. Jean was extremely helpful and respectful of my time. It didn’t take too long to get out of there with my new phone. I would definitely recommend this location!
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April 2025 by Liudmila Dieguez
The representative Jean Onesto from Verizon was very attentive to me, he helped me configure my phone, I was attentive and pleasant with people, he has very good communication and is very friendly
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April 2025 by Kalefh Ramírez
Verizon representative Jean Onesto was very helpful and helped me resolve a couple of issues in a very quick time. Excellent service
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April 2025 by Mitchell Zess
Ty
So appreciative of Ty’s time helping me with a call to the loyalty department
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April 2025 by Stephen Craig
Ty was incredibly helpful and kind to us. He is the kind of associate who gives Verizon a good name!
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March 2025 by Eric Curtis
Had an issue with my eSIM on my iPhone and stopped here on the way home from work. I was greeted at the door by Jean Onesto. Actually, he beat me to the door to open it for me. Very nice and super helpful. He ended up just having to switch it out. Didn’t take long at all and I was on my way. I bought my phone there a little over a year ago and had a great experience then also. These guys are top notch.
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March 2025 by ACE G
Came here for a new device and Ty helped me out. I was on a time crunch and he got me in and out!
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March 2025 by Aurora Graze
Ty greeted me by opening the door to get me in and helped me gauge my needs for my business to get an appropriate hotspot. He even went to another store to pick up the device since the store I went to was out of stock! Superior customer service. Highly recommend Ty.
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March 2025 by Matthew C
representative intentionally or unintentionally lied about and misrepresented the specifics of a promo, absolutely horrible experience ensued, steer very clear of this store and frankly any cellularsales stores
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March 2025 by Graham Watson
Great experience here. Thank you, Jean, for being personable and giving clear explanations. Grateful
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March 2025 by Allison Crews
We had a great experience with our Verizon sales representative, Jean. He was incredibly kind and patient, taking the time to explain everything in detail. His knowledge of the products and services was impressive, and he made sure I understood all my options before making a decision. I felt well taken care of throughout the entire process. Highly recommend!
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March 2025 by Yosleidy Soriano
Jean Onesto sales representative, thank you very much for your attention, very attentive and helpful, thank you for your help today
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March 2025 by Abbas Djaririan
Excellent Service Jean onesto
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March 2025 by Jordan Cordel
Jean Onesto was such a great help to me. Worked with my for over 4 hrs to make sure I got the new iPhone, watch, and iPad that I wanted. Left a happy customer.
