Cellular Sales on Burnet Rd is a trusted Verizon store where customers receive friendly and attentive service. The staff, including representatives like Jean and Ty, are known for their helpfulness and excellent communication. Customers appreciate how quickly issues are resolved, such as phone configurations and eSIM swaps, often with personalized assistance. Ty goes above and beyond by helping customers gauge their needs and even going out of his way to get out-of-stock devices from other stores, demonstrating superior customer service. Jean is praised for his kindness, patience, and thorough explanations, ensuring customers understand their options and feel well taken care of. Visitors also enjoy shopping for the latest phones, accessories, and Verizon services, along with exclusive promotions. The store offers in-person support for upgrading devices like Apple iPhones, Samsung Galaxy phones, and Motorola edge+ along with plans. Whether stopping by for a quick fix or a new device, customers find the staff friendly, knowledgeable, and dedicated to providing an exceptional Verizon experience.
The most professional and helpful of any Verizon salesman we have had in the 30 years we have been Verizon customer. He was patient and answered all our questions. Than you Jose!
March 2026
Jennifer was amazing as well as being resourceful and courteous.
February 2026
I needed some cell phone lines for my business and Daseline R. was amazingly fast. Sometimes we need customer service representatives who can work for customers, not just to make money and take long hours during the process 👍🏼. Thank you Daseline R.
