Cellular Sales on Burnet Rd is a trusted Verizon store where customers receive friendly and attentive service. The staff, including representatives like Jean and Ty, are known for their helpfulness and excellent communication. Customers appreciate how quickly issues are resolved, such as phone configurations and eSIM swaps, often with personalized assistance. Ty goes above and beyond by helping customers gauge their needs and even going out of his way to get out-of-stock devices from other stores, demonstrating superior customer service. Jean is praised for his kindness, patience, and thorough explanations, ensuring customers understand their options and feel well taken care of. Visitors also enjoy shopping for the latest phones, accessories, and Verizon services, along with exclusive promotions. The store offers in-person support for upgrading devices like Apple iPhones, Samsung Galaxy phones, and Motorola edge+ along with plans. Whether stopping by for a quick fix or a new device, customers find the staff friendly, knowledgeable, and dedicated to providing an exceptional Verizon experience.
James was tremendously helpful with switching from iPhone to the Z flip. Not only super communitive throughout the 1 month wait of the z flip 8 dropping, but he even went out of his way to pick up the pink color I wanted at another location! Greatly appreciate the hard work!
July 2026
Jose was gracious and very helpful! I had questions about international phone plans that were not answered by the Verizon app. Jose clearly explained how the plans work. Great customer service. Thank you Jose!
June 2026
James V helped was a tremendous help, could not have been more thorough in his explanations of different plans, benefits, and options. Truly a relief to have such a well-versed, knowledge, and patient person to assist me in getting a new phone. 11/10 recommend.
