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11AM - 6PM
9607 Research Blvd #100, Austin
Watches
10AM - 6PM
5011 Burnet Rd, Austin
Watches
“From the second me and my family walked through the door it was such a wonderful watch buying experience. Zene and the entire staff were so welcoming and knowledgeable. Loved talking through the history of all the watches and zeroing in on a beautiful Seamaster.”
“I have a pretty large watch collection & my friend brought me here to buy me another watch for my birthday. I didn't know what to expect but the whole experience was so fun! They have an amazing selection of watches, there's literally something for everyone & every price range, which I found really impressive. Beyond that & honestly most importantly, Isabelle helped us & she was seriously the best. She showed me a whole drawer of watches she thought I'd like, understood my style almost immediately & as someone who struggles making decisions like this, she helped me find two watches that suited me the best & I truly love them! Isabelle was so great to work with that I would buy a watch every week if it meant working with her for an hour. Clearly I will be back! Thank you Isabelle!”
“Friendly and knowledgeable staff! Store was clean and had something for everyone at a great price! Highly recommended!
Thank u Kings for making my 12 years old Birthday gift a dream come true !”
9AM - 5:30PM
9390 Research Blvd Building 1, Austin
Watches
“I had a great experience at the Austin Diamond Room working with Daniel. He made me feel comfortable, gave me all the time I needed, and was incredibly flexible when I had last minute changes. He really listened to my needs and worked within my budget without any pressure. Couldn’t have asked for a better experience.”
“Crow Jewelry is a 100% recommended jewelry store. I took them to fix my ring that had already been broken twice and they did a good job and the girls who serve the clients are very friendly. 100% Recommended ???I'm Araliz Arenas”
10AM - 5PM
3801 N Capital of Texas Hwy D160, Austin
Watches
“I went to Copeland Jewelers with a last minute request for them to repair a ring of mine for an event I had the next day. Katie assisted me and pulled some strings so that my ring was assessed, laser welded and completely repaired within 24 hours! I would highly recommend their services for any repairs- their customer service and quality of work cannot be topped.”
10:30AM - 5:30PM
5010 Burnet Rd, Austin
Watches
“I just had a custom piece made for my wife, for Mother's Day. Liz and Bob both were exceptional in making sure all questions and concerns were answered prior to building the necklace. They added a link to the necklace so it can be worn at two different lengths. Great craftsmanship and affordable. Will surely be coming back for more custom pieces.We got referred to Wilson Jewelers by a family member. Be sure to give them a chance, better quality work than the big name jewelers.”
“These people are above competent and reasonably priced. They fixed a clock 2 other companies couldn’t get right quickly and for less than either of the other two stores. Support them.”
“From the moment i walked it i saw smiling faces to welcome me into their store. They invited me to look at certain rings i was looking for and they were fair and honest about the ring and the value of the ring. The made my buying experience very simple and easy and no problems. Highly recommended Universe Jewelry to anyone who needs rings, watches necklaces, etc. THANK YOU!”
“We brought our beloved antique engagement ring to L Majors for repair, and although it was a difficult repair, they were able to assist us. We are so pleased with how the ring turned out. We appreciate the thoughtful staff, especially Natalia and Michael, and would absolutely recommend this local business.”
“Tom's service is truly exceptional, and I cannot express enough gratitude for his genuine and honest approach. After purchasing my first Rolex from him a few years ago, I had no hesitation in returning to his shop for another Rolex.What sets Tom apart is his unwavering honesty and personal care for each customer. He patiently answered every question I had about my Rolex and even provided valuable insights into diamonds. Throughout our interactions, I never felt rushed, pressured, or judged – a rarity in today's world. Tom, I am deeply appreciative of your outstanding customer service and genuine willingness to help. Your commitment to excellence is truly commendable, and I look forward to seeking your expertise again in the coming years.Thank youEmmanuel”
10AM - 3PM
3834 Spicewood Springs Rd STE 201, Austin
Watches
“Great customer service. Trustworthy. Professional. I purchased a flawless new IWC Portofino Chronograph at a great price. Would definitely purchase more watches from Bernard Watch Co.”
10AM - 7PM
11601 Century Oaks Terrace #106, Austin
Watches
“I would like to thank Joyce, for taking care of my family and myself very professional, very kind and very thoughtful. Thank you . looking forward to do additional business”
“Zee worked with me to find the best solution for a new watch band for my wife. He is very patient and methodical. It was a little more complicated than the usual situation, but he found a great solution. Happy wife and so a happy customer, too.”
“Had to shout out Kevin for giving the BEST customer service. Personable, knowledgeable, and friendly, he really made such a great experience. Thanks for helping me back into my watch era!!!”
“I needed my watch resized (links taken out). I did my research and found a lot of great reviews for Garnet Jewelry, so I tried them out. Great place! The glowing reviews were true: friendly and professional staff, they do great work, have fair prices and the turn around time was excellent. I highly recommend.”
10AM - 7PM
11700 Rock Rose Ave Suite 166, Austin
Watches
“I sent a bag in to sell recently that I purchased from Fashionphile in February 2023. I just received an email saying my bag is fake!!! Now I have to pay $75 to get my apparently fake bag back from them when the irony is I literally bought the bag from the less than 2 years ago. This company has no integrity and clearly don’t always authentic bags if they sold me a fake! I will never ever purchase from them again and I will be sure to let all of my friends know what a trash company this is. Cannot be trusted that you aren’t buying a fake bag.
Edit: Edit: After further investigation and speaking with Fashionphile, they did honor their lifetime authenticity guarantee and issued me a full refund for the purse I purchased from them, as well as a $100 gift card for the inconvenience. I am highly pleased with this outcome of course and in which the swiftness of the decision was made.
Unfortunately I have lost trust in high end luxury goods, but my experience with Fashionphile ended up being positive.”
“Lu and Maria were so helpful and kind! I was able to get my ring resized super fast (probably 10 mins max). Their positivity and kindness were contagious which makes you want to keep supporting! Will definitely be back for any jewlery needs.”
10AM - 5:30PM
5716 W US Hwy 290 Service Rd, Austin
Watches
“Very nice people - I needed a minor fix with my vintage watch. I didn’t trust myself to do it on my own so I brought it in. one of their associates did it in under a minute same day, no charge.”
“Alyssa was an awesome associate! We came in two years ago and sadly weren’t prepared to purchase then…. Came back today because we were and guess what, Alyssa was still there and still had that same great service! Dropped everything to help and even remembered us and our story. Even helped with an even bigger, better Diamond! Go see Alyssa! Overall great experience.”
“I went here before Memorial Day weekend, and was truly impressed by the sophistication. David Yurman sells very fine jewelry. As a male the customer service was exceptional. I was assisted by Clinton who was very kind, patient, and honest as he helped me pick out a few nice pieces. An exceptional experience; was in and out in 15mins. I will be sure to purchase here again.”
11AM - 8PM
2901 S Capital of Texas Hwy J10A, Austin
Watches
“What a great experience shopping at Mark Robinson Jewelers in Barton Creek Square Mall.
The staff is excellent, beyond helpful, and my husband found ann amazing watch, exactly what he was looking for. Thank you!”
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“100% would recommend to friends and family and will be returning!!! After inheriting a family ring from my grandmother a few months ago, I decided it was finally worth taking the risk of getting it resized instead of taking the chance of losing it. This was obviously super nerve-wrecking since the ring is decades older than I am, but when I walked into Casavante and told them I wanted to get a ring resized, TK immediately knew what size my ring was and what size I needed just by looking at the ring on my finger. After that, I knew my ring was in safe hands and left it with them to resize. When it was finished, the owner actually had a family emergency and had to leave the store, so I was not able to pick it up that day. He went above and beyond, offering to hand deliver it to me to make up for this (which I declined because he obviously had more important things going on) but the sentiment and kindness did not go unappreciated. I picked up my ring a few minutes ago and it is absolutely perfect - I am about to move cities and will be driving back to Austin to come here again if I ever need anything.”