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“This is the kindest gentleman! Vik is genuine and cares a lot about his customers and it shows. Every time I’m in there, his repeat customers are there. I brought numerous pieces of old jewelry and new jewelry in to be repaired etc. and felt completely confident and was five star satisfied with the service. It’s rare that you find people in the service industry (especially the jewelry business) that have a heart for their customers. I highly recommend. Thanks Vik for everything and God bless??”
“From the moment i walked it i saw smiling faces to welcome me into their store. They invited me to look at certain rings i was looking for and they were fair and honest about the ring and the value of the ring. The made my buying experience very simple and easy and no problems. Highly recommended Universe Jewelry to anyone who needs rings, watches necklaces, etc. THANK YOU!”
“Zee worked with me to find the best solution for a new watch band for my wife. He is very patient and methodical. It was a little more complicated than the usual situation, but he found a great solution. Happy wife and so a happy customer, too.”
“Very nice people - I needed a minor fix with my vintage watch. I didn’t trust myself to do it on my own so I brought it in. one of their associates did it in under a minute same day, no charge.”
“What a great experience shopping at Mark Robinson Jewelers in Barton Creek Square Mall.
The staff is excellent, beyond helpful, and my husband found ann amazing watch, exactly what he was looking for. Thank you!”
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“I have experienced top notch service and communication from M Robinson, whether related to the Manager stepping in to resolve an issue with a special order item that did not come out quite right, to a repair of an item purchased at the store at no cost to me. Highly recommend, great customer service!”