West Auto Sales
Used CarsHours:
5401 S Congress Ave, Austin TX 78745 Hours
About West Auto Sales
West Auto Sales is a family-owned and operated business located in South Austin, serving the community for over 20 years. The dealership specializes in providing creative credit solutions to help customers get into a reliable, used vehicle. They offer in-house and bank financing options, which can also help customers build their credit. As a veteran-owned business, West Auto Sales welcomes veterans and supports Spanish speakers with SE HABLA ESPAÑOL. Customers praise the friendly and caring staff, highlighting their helpfulness and patience. One reviewer expressed gratitude for the exceptional service received, mentioning that staff worked well with both the customer and their son. Another customer, who visited during a vacation, appreciated the quick and courteous assistance from Sal, noting the clean and well-maintained vehicle they purchased. Many reviews emphasize the honesty and professionalism of West Auto Sales. One customer shared their detailed experience of thoroughly checking vehicle history, VIN numbers, and inspection reports before purchasing. They found West Auto Sales to be one of the few ethical dealerships in the Austin area, valuing transparency and patience. Despite some issues with vehicles, the staff was helpful and answered all questions, making customers feel comfortable during their purchase. However, some reviews mention that vehicles are not serviced before sale, and customers may need to conduct their own inspections and maintenance. One customer noted that vehicles are sold "as-is," with no tune-ups or repairs provided by the dealership. Nonetheless, the overall sentiment is positive, with many customers appreciating the helpful staff, honest service, and quality vehicles, making West Auto Sales a recommended option for those seeking used cars in Austin.
Most Recent Reviews
April 2025
Nicole & everyone here were super friendly. Nicole knows exactly what she is doing, explains everything on point & very communicative. She made the process very easy & simple. We drove from San Antonio & are very happy we did! I will be recommending people here. Thank you Nicole for everything!
October 2024
Very nice and helpful staff!! Would definitely recommend!!!!
October 2024
Got a good deal on a Chevy spark. Nicole and Alex were friendly and they had no issue with having a prepurchase inspection done. They replaced the windshield free of charge as well 👍🏼
More Comments(91)
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