Roscoe Bank in Bastrop has undergone significant changes, especially after merging with Cornerstone Lending, leading to many familiar faces leaving. Customers have expressed mixed feelings about the shift, noting a loss of personalized service. However, the bank is praised for having some of the best rates in town. Several clients highlight the excellent customer service from staff members, including Tracie Bartsch and Rick, who are noted for their support during home purchases. Overall, many appreciate the team’s dedication and the positive experiences they have had.
We had the best experience at this bank . The young lady that helped us was very knowledgeable and very easy to talk too. Took her time with us and was a delight to talk to. Great experience!! Thanks
October 2025
.. other than the hiccup recently changing to visa instead of master card yall are great!! Thank you.
Staff is friendly and if they are open the phones get answered fast. I've almost never had issues with this bank and know several people that use them too.
October 2024
Roscoe is always efficient and friendly personal service.
