Roscoe Bank in Bastrop has undergone significant changes, especially after merging with Cornerstone Lending, leading to many familiar faces leaving. Customers have expressed mixed feelings about the shift, noting a loss of personalized service. However, the bank is praised for having some of the best rates in town. Several clients highlight the excellent customer service from staff members, including Tracie Bartsch and Rick, who are noted for their support during home purchases. Overall, many appreciate the team’s dedication and the positive experiences they have had.
Brittany and Tina were great. Very responsive throughout the entire process. We were done in under a month.
May 2022
Roscoe always comes threw for us! Brittany, Macy, Elena, and Rick just to name a few, thank everyone at Roscoe state bank for helping us achieve our dreams!
March 2022
I received wonderful care and customer service from Tracie Bartsch in Bastrop. Rick’s customer service training is excellent and the cookies are good too!
