Pep Boys in Baytown, TX, is a trusted auto service and tire shop known for its expert tire services and comprehensive auto repair. Customers consistently praise the friendly and knowledgeable staff, highlighting individuals like Justin, Dustin, and Dylan for their exceptional service. The team is recognized for treating each client with care and attention, making them feel valued. Pep Boys offers a variety of services, including new tire sales, tire repair, oil changes, brake repair, and battery replacement, with a focus on honesty and reliability. Many reviews mention the staff's willingness to go above and beyond, ensuring that all vehicle needs are met efficiently. Customers appreciate the quick and polite service, often remarking on how their vehicles perform better after visiting the shop. The mechanics are noted for their expertise, making the auto repair process straightforward and stress-free. With over 100 years of experience, Pep Boys stands out as a dependable choice for car, truck, and SUV needs, including hybrid and electric vehicles. Overall, Pep Boys has earned a reputation for providing top-notch service and building trust with their clientele.
I've been at pep boys several times for different services and I have always been treated like I'm their only client at that time. Justin has always helped me and I give kudos especially to him. However, the mechanics who have serviced my car have been top notch. I will definitely go to them for all my vehicle work.
April 2025
This is literally my first stop when it comes to services, Dustin always knows exactly what I need and what to do. I never have to really ask, he cares about your needs and ensures that the service is done in full, what ever it is you need they got it here. Thank you Pep Boys but most importantly Thank you Dustin 💪🏽!
April 2025
Very friendly and fast service. The assistant manager, Dalton, did a great job. Thank you.
