Total Wireless in Baytown offers wireless freedom with affordable plans and no long-term contracts, including budget-friendly Multiline plans. It is covered by the Verizon network, helping customers find the right fit. The store provides a wide selection of the latest devices and accessories, and customers can keep their own phone and number. The staff is extremely friendly, patient, knowledgeable, professional, helpful, respectful, and nice. They explain all the plans clearly, provide honest advice, and help choose the best option without pressure. The store is clean and well-organized. Phone setup is quick and smooth, with all questions answered professionally. The customer service is top-notch, amazing, and great, showing they care about customer satisfaction. Many customers had an awesome and enjoyable experience, highly recommend the store for its reliable service and great support, and state they will definitely be coming back.
Great experience at this cellphone store!! Merry was very friendly and knowledgeable. She explained all the plans clearly and help me choose the best one!!! Highly recommend thus store!!
October 2025
Excellent service the young lady Merry got straight to work a true professional
October 2025
Great Customer Service. Sales rep (Merry )was very professional and helpful. Awesome deals. Fully recommend this store.
