U-Haul Moving & Storage of Baytown offers a range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and hitch installations. Customers appreciate the friendly and knowledgeable staff, particularly highlighting the helpfulness and professionalism of Jamal, who has consistently provided excellent service over the years. The staff is known for being kind, quick, and efficient, making the rental and return process smooth and straightforward. Customers also value the availability of trucks without reservations and the personal interaction at the store. However, some mention minor issues, such as charges for cleaning that were not discussed beforehand and the need to confirm requirements in person despite app compliance. Overall, the location is highly recommended for its helpful staff, good service, and a wide range of moving options, making it a preferred choice for residents in Baytown.
The customer service was great I didn’t get the young lady name but she was awesome!! Very knowledgeable and helpful. Also funny will definitely recommend
February 2026
Customer Service was very knowledgeable and helpful.
January 2026
The movers from brothers on the move was very informative nice and very professional, stepfon and is team i would recommend got me and my stuff out in a timely manner. Thank you so much 💓 🙏🏾 Book brothers on the move
