Mike Smith Collision Center in Beaumont is a trusted and professional auto repair facility. The team is made up of A.S.E. Certified and I-CAR trained technicians who have all the parts, tools, and expertise to fix nearly any vehicle. They use solid craftsmanship and modern technology to restore cars to their original condition, following factory standards and the latest engineering advances. Their dedication to quality collision repair has built a strong reputation, making them a preferred choice for many insurance companies. Customers have praised the staff for their work and helpfulness. One reviewer appreciated the excellent painting job and recommended a specific technician for doing a super job. Another customer was very satisfied with how the team made their car look like new after a collision. They also highlighted the team's patience and effort to answer questions and ensure a smooth repair process. However, some reviews pointed out issues with communication and delays. One customer experienced frustration with not being informed about delays, a mix-up with insurance payments, and a mess left inside their vehicle after repairs. They also mentioned difficulty coordinating pickup and additional visits for recalibration. Despite these concerns, many customers expressed satisfaction with the quality of the repairs, especially the paint work and overall vehicle appearance. Overall, Mike Smith Collision Center is known for high-quality repairs and skilled technicians, though some customers suggest improvements in communication and process efficiency.
I related with the service employer who serviced my car, and he kept me posted on the time and extended needs.
January 2024
Very dissatisfied. Have called many times and left many messages for Doug salmons with no call backs or results. They have left me in dark regarding the situation with my totaled car
November 2023
The experience was smooth sailing from start to finish. Friendly and knowledgeable people.Services: Painting
