Walgreens has received mixed reviews from customers, highlighting both positive experiences and areas for improvement. Many customers appreciated the friendliness and professionalism of staff members like Franklin, Mia, and Hope, who provided helpful assistance with prescriptions and coupons. A customer noted a notably short wait time during a recent visit, suggesting improvements in service efficiency. However, some reviews mentioned longer wait times, especially related to prescription filling, which is a common issue at many pharmacies. A recent visit resulted in a frustrating experience for one customer who faced billing issues, requiring multiple trips for reimbursement. Additionally, while the employees are praised for their dedication, several customers expressed concerns about understaffing, which contributes to longer wait times both at the drive-thru and inside the store. Despite these challenges, the overall impression is that Walgreens employs great staff who strive to provide good service, although improvements in staffing levels and efficiency could enhance the shopping experience for all customers.
First time customer, rush hour, three prescriptions, 20 minutes out the door. Friendly folks
March 2026
Usually packed but on a Saturday at 8 it was a ghost town. So perfect timing.
February 2024
Wait time can be longer than I like but you can expect that at any pharmacy right? Other than that, they have done quite well. Keep up the great work ?
