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“I really cannot recommend this business enough. The owner, Li Garcia, is extremely kind, patient and honest.
Li knows his stuff extremely well. I had a complex issue where my computer couldn't POST or access BIOS, and he identified the issue in under an hour. When I later came to discuss the issue with him, he explained to me how he replaced my CPU with a placeholder and showed me that my processor was actually at fault for being unable to boot. We had in depth discussions about temperatures and my cooling system where he was finally able to discern that my processor was defective, and he proved to me that the rest of my system worked fine with another CPU. He even checked every one of my motherboard's CPU pins to make sure they were all good to go!
Li also helped me work through the RMA process with AMD, giving me advice and even going as far as to make a report/statement for the CPU upon my request that I later sent to AMD. If you're having any computer issues, look no further. Li's honest personality and kindness makes him stand out from other repair businesses I've seen and considered. He will undoubtedly have my business again if I ever need more help!”
“I went to MacDaddy's with a broken connector wire to my Mac, trying to avoid the long wait at the Apple store. It was a quick fix, and I was completely satisfied! Next time I'll take them my iPhone for a new battery!”
“Thanks for the help finding the right products in the store I was seeking. The things I needed were a little bit difficult to acquire online without some assistance. It was also nice to be able to see the items to be extra sure they are what I want before purchasing them. The prices here are good and the service equally so. How convenient that this shop should be here, I hope it lasts for a long time”
“I received quick and efficient service for a cracked laptop screen I needed repaired. Communication was excellent, and I had little downtime without my laptop, which is important to my business. I would like to personally recognize Nathan, the tech, and Susan, at the Front Desk, for their commitment to excellence.”
“If you need some computer/tech help, get over and ask Joel at PC-Help. I've been over twice for consults and he answered all my questions and explained it so that the common man could understand! Latest topic was the Windows 11 transition! Many of us are going to have to get new computers and Joel gave me some suggestions that will no doubt save me a bundle o cash. He's now my go-to computer guy/wizard.”
“just the best computer repair around. called and setup an appointment then dropped off two computers to be cleaned and upgraded. cost was super reasonable compared to any other service provider and both were ready within 24 hours!! could not be more pleased. call them today and speak with Paul!”
“I'm glad I bought my wife's computer from here. Not only were the prices right, they have stock (no unreasonable waits), and they actually know what there talking about (no apologizes to Geek Squad). So much so, that I came back 2 months later to build another computer. And wouldn't you know that the MSI GeForce RTX 4090 price came WAY down. So my wife gave me her bad*** 4080 build and she's got the best of the best. All for a damn good prices and again, This tech crew Know What there Doing! I seriously appreciate yall for all your work. Hands Down, if I needed another build, and soon, I'd go back again.”
“CTG has done a great job of increasing our computer security and keeping things running smoothly. They are rare in that they do what they say they will do. They are quick to respond and do a great job. I highly recommend them as a MSP.”
“We went to buy a printer and asked for help, the lady at the front asked someone to help “these people”. Calling someone to help “a customer” is more appropriate.”
“I have been meaning to leave a review for awhile. This location the manager was really nice. They helped me out on a specific color chair I was looking for and honor the price for a different color chair. They even helped me put the chair in my car. The chair I picked because I was needing one to study for my exam. It was great price. And they were really accommodating on my needs. I would definitely go back if i am around the area. Generally, I have pleasant experiences in office depot overall . I hope they don't go out of business due to online retails. Some stuff is just better to buy in person such as office supplies and service than online.”
“I placed an order for a relatively large print job (236 pages) with spiral binding. I placed the order late on Thursday night with an estimated completing by 5pm on Friday. I recorded an email at about 9am that my order was ready for pick up. The pick up process was fast and the print quality (and binding ) were perfect. In addition, the cost was significantly less expensive than Staples and/or Kinkos-FedEx. I will be doing all of my printing going forward at Office Depot! Cannot recommend high enough!!!”
“My company has used their tech services since 2011. I can not say enough positive things about their work. Our intial contacts were because we had a computer or network problem that was disrupting our work and they were able to resolve these every time, which is not always the case with other tech services we used previuosly. Now we rely more on them for their wealth of information on what we can do proactively to improve the functioning our technology. In fact they made a referral for us to resolve a database issue that would have put us out of business that big name companies had no idea how to approach. HIGHLY recommend.”
“One of my employees went to this store where he was able to get help with a refurbished phone that metro PCS had no obligation to assist him with. The manager over the stores name was Fennay and she went out of her way to ensure that a unlocked phone would reliably work for him. This is an experience that merits note worthy praise because I as a a 71 year old have difficulty with electronics and this phone is the one that I sue for every day tasks.”
“Great place to work, I love it! They work with you far as taking off to do business seeing they're open Mon-FriGreat opportunity, great pay.I'd recommend this place for employment to others.”
“I’m giving this location four stars only due to the fact that I called their location literally right before I went in within minutes and no one ever answered the phone. I tried five times.
Then when I arrived just 3 to 4 minutes later, there was literally two employees in the store and no one else…. it was almost comical.
I almost said something, but knew that it wouldn’t do any good.
GameStop, if this location is slow on sales not answering, the phone is a good indicator as to why .
Otherwise, this is a good location and do really like the store”
“Big shout out to store manager mr. Richard got us right put our bed together in like 15 mins great customer service i highly would recommened if your looking for a hassle free and helpful expierence he's the guy tap in with rent a center on parkrow”
11AM - 7PM
869 NE Mall Blvd, Hurst
Computers
“Great customer service! Nick was very knowledgeable about the product and helpful in purchasing them and helping with our exchange. The delivery team is great too. I had to change out my washer twice (do not buy LG washer, it’s screeches loudly) and they did the exchange easily.”
11AM - 7PM
4017 W Airport Fwy, Irving
Computers
“It is a BestBuy, nothing more nothing less. They have a good inventory of lots of items. Shelves seemed to be stocked just fine and there were enough helpful employees around.
I did not find what I was looking for to try out, but that is not the stores fault.”
“I worked with Ethan the other day to buy a new cell phone. I was having issues with my credit card and instead of going off and finding other customers to help, Ethan stuck with me for the 2-3 hours of issues I was having with my bank. He was great, showed great patience and customer service.”
“I had a generally positive experience at this Apple Store. The staff was friendly and professional, and the appointment-only system keeps things organized. However, even though I arrived on time for my appointment, I still ended up waiting about 45 minutes. The technician tried to help with my phone, which was stuck in recovery mode, but unfortunately wasn’t able to fix it and said it was basically only good for salvage. Not the outcome I hoped for, but the service was courteous throughout.”
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“The guy saved me from needing to buy a new desktop after I made a bit of a mistake when upgrading my case. Fantastic and friendly service while also being quite well priced.”