Northern Tool + Equipment is a store providing high quality tools and equipment for professional businesses, contractors, and do-it-yourselfers. The store is known for its phenomenal service and a wonderful team. Staff members are super knowledgeable and provide excellent customer service, often going above and beyond to help. This includes taking time to research problems, offering advice on options, and demonstrating the right components for equipment. The store has resolved issues even when they were out of its hands, showing professionalism. Customers report great experiences both in the Bedford store and with the great online functionality for placing orders. This level of service makes it a definite place to shop and a go-to hardware store, encouraging customers to return for future purchases. The store is also an authorized STIHL dealer.