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“Doc was exceptionally patient while we figured out mattress choices and multiple delivery options. Very friendly and cheerful guy. Would come back in the future just because of his helpfulness.”
“Don’t usually like to shop for mattresses but Daniel Hernandez at Factory Mattress in Belterra made it so easy. He took the time to answer my questions and used the RIGHTfit technology to help me find the right mattress. I highly recommend seeing Daniel if you are in the market for a new mattress!”
“Bert helped us buy a mattress for our guest room today. He was very personable, helpful, and efficient. We were in and out in about 20 minutes after getting to try several mattresses and pick our favorite. I enjoyed my experience working with him. Highly recommend!”
“Jake was a pleasure to work with. He was very knowledgeable and knew all the products very well. He was able to answer all questions we had and helped steer us in the right direction with our purchase. He offered personal insight and was not pushy. Jake was able to get us a new king size mattress, adjustable frame, and a really nice mattress cover at a great price! We will definitely be doing all of our business from now on with Jake at Matress Firm!”
“Jenna provided exceptional assistance in helping us select the mattress best suited to our needs. She listened attentively and offered well-informed recommendations based on her expertise. I highly recommend contacting Jenna when shopping for a new mattress, as she makes the entire process efficient and stress-free.”
“David Wampler, our salesman, was extremely helpful. He was very informative and knowledgeable. He knew all of the deals and information about any product in the store. Very professional and super kind. So thankful that we had his help. Love this factory mattress location in Lakeway.”
10AM - 8PM
165 Hargraves Dr Ste M700, Austin
Mattress Stores
“Our experience is above our expectations. The agent that attended us was friendly informative kind thoughtful and educated us throughly on the mattress. We are very pleased with our experience. The entire process was seamless and easy. We will be recommending our friend and family as well.”
10AM - 8PM
8300 N FM 620 Building A, Austin
Mattress Stores
“Brian helped me out, he is very knowledgeable and patient. I came in to purchase a bed about 30mins before close. He helped me decide which might be the best fit and explaining the tech behind the mattresses. This was my first time buying a mattress in store and I couldn’t have had a better experience. Thank you again Brian!”
10AM - 6PM
5400 Brodie Ln Suite 1010, Austin
Mattress Stores
“So I show up just before closing on a Friday night. Explained I had been on the road for a few days and needed a mattress “now”. Chris could have said we are closing and sent me elsewhere. Instead he took the time to share his wealth of knowledge and help me pick the right mattress for me. But then… he went over the top and researched other stores to find what I wanted. Next Chris went with me to another location that was already closed and helped me load my new mattress into my truck so I could have it today. Boy was it heavy, two of us had to work hard at loading it. Wait for it… there is more! Chris offered to follow me home to my apartment to offload so I was not stuck alone with the wonderful very heavy PREMIUM PURPLE MATTRESS. The world needs more like Chris and if you need a mattress … go find Chris ?”
“I have been a Sleep Number customer for years. Even so, though there would be no revenue generated for their store, both James and Jennifer went above and beyond in helping me with the best practices in moving my bed - allowing me to record the process, taking time in multiple phone calls and helping me with the company customer service center when I needed it. This is what it feels like to be valued. In the future, if I purchase anything else - I will go the extra mile to do it from this store as they went the extra many miles for me.”
“I'm very happy with the two Adirondack chairs we just purchased. A great experience and happy with the quality. They are made of poly wood and will last a lot longer than the ones we are replacing.”
“Hunter was amazing. He was very knowledgeable about each mattress. One thing we appreciated was how patient and kind he was while we shopped and tried to find the perfect mattress. We even ended up buying a second one for our guest room.”
“The Store Manager, Mr Patrick Tufte, made the whole difference! The dedication he devoted to each one of my questions helped me to make the decision to complete my purchase. I believe that persons life Mr. Tufte are enormously valuable for a business that involves so many considerations and concerns of its clients to make the right decision. I am very happy of my visit tooth's store”
“Doug expertly guided us towards choosing a beautiful and functional dining room table. It’s nice to have something that is built out of solid wood, not particle board. And a bonus that it’s American made.
We’ve had the table for eight months, It feels good playing cards on or eating dinner. There are few things in life that are worth the sticker price these days. High quality furniture is one of them.”
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“Went in looking for a Zero Gravity Chair that I had seen at the Atlas Head and Spine and the staff helped me select the one that would best work for me as well as to pick up an office chair that will properly support my neck and back... awesome service and support.”