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“Barry was a major help on helping me decide which size unit I needed to get. The process was super quick and easy. He was very nice and friendly. ? Will definitely recommend my family and friends!”
“Mary was super helpful and very courteous. Some of the best customer service I’ve received in such a long time from many places. These kind of people make the company!”
“Great experience signing up for a storage unit at the facility. The facility manager is the one who helped me and she was super sweet and courteous. She has been super welcoming over the past couple weeks since I signed up. She always has a smile and waves to say hi. The security setup is great as well. I appreciate all the different steps they take to make me feel safe entering the facility.”
“The staff are professional, courteous and knowledgeable. Amanda is exceptionally kind, welcoming, and extra keen on giving the customer a space that meets a client’s need.”
“Great, no fuss, no muss storage facility. I love how there is no contract to renting the storage units, so you can leave whenever you want. The front desk is very nice and helpful. They accommodate to any of your needs. Having said that, the reason for the 4 stars is that my padlock tried to be cut twice on 2 separate occasions. I was not late on my payments or anything that would warrant my lock having to be cut. The front desk reported it to management each time, but understandably, it's hard to suspect anyone since there are no security cameras there (for privacy reasons). I personally don't mind security cameras if it'll deter such activities. So I highly suggest using their door latch locks for added protection if you use a padlock.”
10AM - 6PM
224 W Gray St, Houston
Self Storage
“Nikki went above and beyond in providing exceptional service during our visit to this storage facility. She took the time to thoroughly explain all our storage options, showed us the different unit sizes, and offered valuable moving tips. Nikki was incredibly knowledgeable about the property, answering every question we had with patience and clarity. Her kindness, professionalism, and efficiency truly stood out. I highly recommend this storage unit and especially Nikki – she made the entire process smooth and stress-free!”
“Couldn’t ask for a better team! Dora is a passionate and caring leader who directs her team efficiently and flawlessly. This is a hardworking group of women making the lives of their customers so much easier. Thank you Dora and crew! 10/10 amazing service”
“Wonderful customer service from Israel. He was very informative, courteous and professional. He is an asset to this company. In addition, the facility is very clean and well maintained.”
“I like using CubeSmart for my storage. The place is always clean and the ladies in the office have great customer service. They addressed my concerns, very friendly, and knowledgeable. Keep up the great work Shay, Akia, & Katelynn.”
“The manager, Phillip, was extremely helpful and knowledgeable in explaining to me the rental requirements, giving me all the information I needed to decide to rent a storage unit here. After that, he continued to be extremely helpful as I learned to use the codes, found where my unit was located, etc. Right now, I am an extremely satisfied customer.”
7:45AM - 5:30PM
2527 Fairway Park Dr, Houston
Self Storage
“Please get these guys to do your move, they are so nice and will do anything you need them to! Tony is such a nice guy! Isaac as well. A++ service!! Thank you guys so much!
-Gaumer Process”
“The staff at this location are amazing, particularly Chyneen who is super kind and professional. Because of her and the other young ladies who work in this location’s office I am happy to give a five star review. Also, be aware of the contractual terms as the pricing increases are constant and relentless.”
“The facility meets my expectations. My friend came with me and thought I was a spy or had top security clearance or something. The keys to the units are second to none! It is also a great place to store wines and valuables. There is a generator, which is essential in this part of Texas! Great job, Cubesmart.”
“I had a great experience with Extra Space Storage, thanks to Karla, the manager. She’s professional, friendly, and always willing to help. Karla made the whole process quick and easy — from finding the right unit size to explaining everything clearly. She truly cares about her customers and keeps the facility very clean and well-organized. I highly recommend this location and especially appreciate Karla’s excellent customer service!”
“Hello I went to extra space storage feeling overwhelmed by moving but speaking with Ramona made my mood change she has such a bright spirit and excellent customer service skill and very knowledgeable. Thanks again for your help.”
“These guys made it so easy to get into my storage room, plus I like the fact that they are conveniently located. I'm noticing more of their locations pop up in unexpected places, but again conveniently located. Thank you for making the process so easy and quick.”
“I had a great call with Ashley the store manager and I was able to figure out all the answers to my questions in a 2 min, kind and thorough conversation on how to move out.
I’ve called before and have been met with the same great customer service numerous times. The consistent service has always been a pleasure.”
“Just wanted to state, that Carmen, is such a great and helpful employee, she is such a great representation of what an employee is when they care for the costumer and what their job means to them. Definitely recommend coming to her if there’s any trouble!”
“It was great experience. I was taken care of from start to finish. I really appropriated the extended hours at this location. The cameras and staff made me like my stuff would be taken care of.”
“Renting a storage can be easy or it can have a few challenges. Every challenge has been met with a smile and assistance. I have been told yes or we will find a solution every time I have asked. Today I received a call from Mr. Aremis offering a solution to a potential problem. Hard to describe that level of customer service from a storage. Greatly appreciated.”
“Gabby assisted me with my rental unit. The process was smooth and efficient. She was very nice and professional and made sure I understood the entire process from start to finish. I will definitely recommend this public storage location and tell them to go see Gabby.”
8:30AM - 5:30PM
13504 Almeda School Rd, Houston
Self Storage
“Ms. Dee-Dee was very helpful and informative. She took her time and had patience with helping me. She also was helping another customer. And older lady with everything she needed. I love that she takes her time per customer. I wish I could give her more than 5 stars”
“I’ve been a Customer for 2years plus . The customer service at the location is above average and the Manager and associates make sure that you are taken care of and your personal belongings are secure.”
“Extra space storage on Brittmore was wonderful to work with. Their staff was kind and helpful in working out an issue. I would definitely use them again. The units and hallways are nice and clean”
“Very knowledgeable and friendly staff. The facility was very clean. They were able to help me determine what size unit I would need based on what I needed to store. Definitely would recommend!”
“Friendly service. Storage facilities are clean and neat. Kathy was awesome in assisting me with finding the right storage fit for me.
She was very understanding and patient. Highly recommend”
“I wanna give a shout out to ms. Brenda. She is so wonderful person and makes you feel comfortable as soon as you walk in. She makes everything easy and worth your while and I advise yall to definitely get your storage over here. The prices are amazing and the welcoming of their building is authentic. They are not trying to get over and want what’s best for their customers. Thank you Ms. brenda”
“Catrena Harden was the absolute best! The customer service was top-tier and I appreciate her spirit. Thank you for the opportunity of working with you, Catrena. We appreciate your service!”
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“Hi Tensia was a great help with helping pick out a storage and answering all my questions I highly recommend her if you looking to get service.
Happy Holidays”