Extra Space Storage on 1050 Brittmoore Rd in Houston, TX, is highly praised for its clean, well-maintained facility and wide range of storage options. The store offers drive-up access, climate-controlled units, and convenient amenities such as covered parking, multiple entrance and exit gates, elevator access, and security features like electronic gate access and security floors. The staff is consistently described as helpful, kind, and professional, with managers and team members going above and beyond to assist customers. Many reviews highlight the exceptional customer service, noting how staff members make the process easy and hassle-free. The facility is also noted for its cleanliness, wide drive aisles, ADA compliance, and secure environment. Customers appreciate the helpful communication and the overall positive experience, with some mentioning that they used the units for extended periods and would return if needed. The combination of helpful staff, cleanliness, security, and convenient features makes Extra Space Storage a reliable choice for storage needs.
Alicia was fantastic. I had multiple issues I needed help with and she was able to help me with all three. And when she didn't know the answer she picked up the phone and called somebody instead of just saying I have no idea. Customer service is a lost art these days and she restored my faith!
July 2026
Alicia was great storage was clean everything went in like a breeze
May 2026
I absolutely love this location!! Portia has been absolutely amazing and super helpful. I’m very grateful for all she has done for me!! My experience thus far with ESS has been great!!
