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“Robert is honest and fair. I have taken both of our hondas to him for the past 10 years and will not go anywhere else. It's so hard to find mechanics like him.”
“Our truck broke down on road trip in Lake Worth. We went to AutoZone of Lake Worth blvd and they didn't want to check our part and sent us to another location. On the way to that location we passed O'Reilleys as soon as we walked in Jose took care of us so well. He got us back on the road in less than 20 minutes. It's experiences like this that make us still believe there's still good people and good business.”
“I was visiting my family in Crowley and my car had and issue. I went this store to buy a new coil and Angel was extremely knowledgeable and helpful. Thank you very much!
Gus with GXS Auto Haus of North Dallas.”
“Dillon is the Wizard!!! Took our damaged phone in and worked his magic! Honest and reliable made sure that I followed all the instructions to ensure he could repair the iPhone correctly and I even turned and disabled all functions he needed! Great service!!!!”
“My visit was 5-11-2025 Mothers Day/Sunday and this 5 star review is brought to you bcz of BRENT (I hope I remembered his name right! ?♀️). Customer Service is pretty much non-existent anywhere u go these days, but I was pleasantly surprised when I came into the store- was promptly greeted, the dude asked if he cud help me, I only explained ONCE, was checked out and happy all in about 10 minutes. It was a MIRACLE right there on Wilshire Blvd. I had purchased a really cute lamp fir my mom on Temu. It came without a bulb and almost zero info on the kind I needed to get! BRENT understood and brought some over that he even TESTED for me (I had brought the lamp base into the store) made sure they fit- it was an awesome experience that I wish I cud get everywhere else I go. Sounds like I'm exaggerating but u have NO idea how my day to day interactions with employees at other establishments have changed from rude to repulsive over the last few years. Batteries Plus- please appreciate this man & ur employees who do good CS- I have missed being treated like a human for so long now. Thanks Brent for making the experience @ ur store 5 STARS. ✌️”
“I gotta tell ya, Jerome is one of the friendliest people Ive met. His customer service is awesome, top notch. His explanations were clear and appreciated. Thank you ,sir, for your help.”
“I was recently in this store location, and was helped by Lee, he was amazing, helpful and knowledgeable, and I really appreciated his help. He gave me tips on how I could get my vehicle repaired, recommended a couple repair shops, and extra information on the part that I needed. The world needs more employees like Lee!!! Thank you”
“3/27/26 Excellent customer service! We needed new batteries on our scissor lift. Chris at the front desk and I feel awful not remembering the younger guys name, but both came out to help get the old batteries out and the new in. We had a bad cable and the younger guy was able to find us one even tho they don’t carry them anymore! Again, excellent service and we will definitely use them again!”
“They didn’t have my 15/16 3/8-drive socket but then the dude went out of his way to find me one locally somewhere else. I will come back here, to this awesome place ?
True to my word, came back same day and got a ratchet. Gotta give our business to the people who live here where at all possible.”
“These guys have everything regarding batteries and flashlights. They even had a battery for my Monster roll around speaker I bought at Sam’s club. They have locations everywhere. Great little store!”
7:30AM - 10PM
111 NE Wilshire Blvd, Burleson
Battery Stores
“By far this is the most helpful staff I have EVER encountered at an O’Reillys (with the exception of Less, whom I have already contacted the customer service line about) Special shoutout to the Manager on duty when I was in store, Michael. As well as Mike and Ricardo who were the associates also assisting Michael. They were all so patient and helpful when it came to insuring the part I purchased was A+ condition. They had the best attitudes and even suggested a fantastic BBQ spot for lunch because I am not from this area. This is the type of customer service and support that keeps consistent consumers and I hope O’Reillys values their professionalism and hospitality as much as I do. Also, at Customer Support thank you to Ian and Manny who were both also top tier associates and understanding while I was going through this difficult patch. All in all, if you are perplexed on where to go for auto parts or assistance, look no further. Thank you guys!”
“Isidro is an angel, he helped me (and by helped I mean did it all himself) change my taillight and was so wonderful to chat with while I was here! Thanks Isidro!”
“I don’t expect the workers to be experts but they’ve always been pretty helpful and nice. More importantly I found the turbo air freshener at this location! Easily made me very happy because I’ve been wanting to buy one for my fiancé!Also I bought my windshield wipers here and they’ve been amazing unlike the ones I got at Walmart that were USED. A little pricey but I haven’t had to worry about them in a hot minute!”
“Best customer service around! Battery went dead in our truck while we were at a Paschal High School football game with the kids. Tow trucks couldn't get there for over 1 1/2 hrs and we live in another town. Husband walked over to pickup a battery. Hugo went above and beyond for us. Gave him a ride back and helped him replace the battery in a matter of mins. Hugo really saved the day and got us back on the road! Thank you!!”
“Thank you Chris and George for being helpful and fast with your service! I had to get my battery and windshield wipers replaced. I got everything I needed for a very economical price.”
“This location and experience was great! I was able to make an appointment online to get a new battery with free install for my car. I was greeted when I walked in he pulled up my appointment, knew exactly which battery to get and double checked that it would work in my car. Then I got money back for my battery (which they dispose of), He was kind informative and very quick. I was in and out within 10 minutes with a new battery in my car. Will definitely be recommending to everyone I know.”
7:30AM - 10PM
601 W Berry St, Fort Worth
Battery Stores
“Ok somewhat over priced and some clerks are a bit easier. And I'm not Mexican enough. That's fine just show immaturity. The young girl that works there is very help and friendly. She makes up for the d*** act the others want to put on.”
“After 2 other attempts to get the correct wipers on my vehicle, I stopped in O'Reillys. The young man working here assured me they had the right wipers for my truck. To my surprise, He was Right! Now I can safely drive in the rain. Thank you immensely!”
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“Went into O'Reilly's in Benbrook, TX for an ac fan belt and Jessie was extremely helpful! They didn't have the correct one and he went the extra mile to try and find one for me. I ended up getting a heavy-duty belt that will hopefully last longer but the help I received was nothing short of AMAZING CUSTOMER SERVICE!!!”