Home Decor near Bullard, TX

“I will only come to Swanns from now on. I went to Haverty’s and worked with a lady named Cat. My experience with Cat at Haverty’s was very disappointing. I found her to be pushy, dishonest, and lacking product knowledge. Rather than listening to my needs and helping me find the right furniture for my home, I felt pressured throughout the process.

What concerned me most was hearing her speak negatively about other employees. I also overheard her bragging to an older employee about convincing a customer to apply for a credit card and purchase something the customer didn’t even want. That type of sales approach does not inspire confidence or trust.

In contrast, the team at Swann’s was professional, knowledgeable, and took the time to understand my needs without any pressure. They provided the kind of customer service I was looking for and made the entire experience enjoyable.

As a result, I plan to work with Swann’s to furnish and decorate my new home once construction is complete, as well as my daughter’s law office. I highly recommend choosing a company that values customer service, honesty, and professionalism.”

“Absolutely love your store and will most definitely be back!!! Your store brought back memories from my childhood which I loved. Plus your prices are very reasonable.”

“This is one of my favorite stores in Tyler!!! I live being able to go and meander around and look at all the different foods! My favorite candles ever are sold here they have cute holiday decor its just an all around win!!”

“Got some really good smelling Sachets, the Passion fruit is my Wifes favorite! These are great in your car and they last a long time! Actually caught them on sale today too!”

“I would like to take a second to give gratitude where it’s due. Backstory: The items that I purchased for my wife’s birthday online arrived today. It was left at my doorstep by UPS. When I arrived home, the box was on the ground, but completely demolished. It was ripped open on one side with the strings of one of the bags hanging out. Upon opening the box I noticed that everything was crammed inside And the necklace that I purchased was missing.

I attempted to call customer service however the call kept getting dropped possibly because they were closed already.

I quickly called the Tyler store and spoke to Jamaal. I explained everything that happened and explain to him the sense of urgency because I needed this for her birthday tomorrow. Without hesitation Jamaal Asked if I would be able to get to the store before 8 PM which I was, and to come see them.

When I arrived, they already had a replacement necklace, waiting on me and even packaged it back up and a very nice gift box. I will say the level of care and concern that was given to me was by far the most outstanding customer service I’ve ever received from any establishment. My wife has definitely always been a long-standing customer with Kendra Scott and will continue to be a lifelong customer.

Shout out to Jamaal for everything. Thank you!!!!!”

“I went into Ross today and I must say ..it was the cleanest, most organized Ross I’ve ever been in. The staff were friendly and smiling . What topped it off was the new Manager “Shaun. I maybe spelling her name wrong however she made my experience even better. Her energy, enthusiasm about being at work and customer service was top notch. I will shop at this Ross alone because she’s there. Y'all go see for yourself. I am going back there this weekend to shop for my fall decor. Thanks Shaun for coming back to Tyler……Ty”