“Ivan was very nice and knowledgeable. He is patient which is important in selling furniture! We found the style we wanted, the sitting comfort we wanted and was able to choose a fabric (custom ordered) we felt blended with our existing furniture. I had looked at other stores but Furniture Row had what we wanted plus had quality workmanship. Since we ordered accent chairs with custom upholstery, no pics for 4 to 6 wks. Thank you Ivan! Chairs rec'd in 4 wks! Chairs are gorgeous!! Delivery guys were great...very polite and brought chairs into the house and set them up. A very good experience overall...happy with our purchase! Thanks everyone!”
“I will only come to Swanns from now on. I went to Haverty’s and worked with a lady named Cat. My experience with Cat at Haverty’s was very disappointing. I found her to be pushy, dishonest, and lacking product knowledge. Rather than listening to my needs and helping me find the right furniture for my home, I felt pressured throughout the process. What concerned me most was hearing her speak negatively about other employees. I also overheard her bragging to an older employee about convincing a customer to apply for a credit card and purchase something the customer didn’t even want. That type of sales approach does not inspire confidence or trust. In contrast, the team at Swann’s was professional, knowledgeable, and took the time to understand my needs without any pressure. They provided the kind of customer service I was looking for and made the entire experience enjoyable. As a result, I plan to work with Swann’s to furnish and decorate my new home once construction is complete, as well as my daughter’s law office. I highly recommend choosing a company that values customer service, honesty, and professionalism.”
“My favorite place to shop. Ms. Nitaya is the sweetest. She always has my favorite Thai groceries! Don't have to fight traffic in Dallas to get what I need. In Tyler!”
“I had a really nice experience visiting this antique store. There was a good mix of older furniture, decor, and smaller vintage pieces, and it was fun looking through everything. The shop had that authentic old-time feel without being too crowded or overwhelming. I also liked that the items felt like they had some history behind them instead of just looking mass produced. The person working there was friendly and gave me some space to browse, which I appreciate. Prices seemed pretty fair for most of what I saw. I didnt end up buying a lot, but I found a couple interesting pieces and would definitely come back to look around again.”
“This is my wife and my favorite place to go in the mall. Lost of great stuff that is right up our alley. The staff is helpful and the variety of items you can pick up is great.”
“This lady that works there used to be a history teacher. The amazing woman with so much wealth of information so polite courteous informative patient generous to a fault she gave me a history lesson. You must meet this person. This place has so much to offer.”
“It was so nice to meet Sam and Amy today while I was shopping for my very first piece of furniture for my new business....and YES, I found it upon first time in. This place is great, but like every good business, it is the people that make you want to come back. Thank you ladies. My boss was so pleased to try out all of the merchandise. ?”
“Visited for the first time yesterday and I adore this store! The owners are delightful and they have such beautiful finds. This modern chic establishment gives Tyler something special, for those of us who love to be a little "extra". ?”
“Got some really good smelling Sachets, the Passion fruit is my Wifes favorite! These are great in your car and they last a long time! Actually caught them on sale today too!”
“The store is amazing I love it all the things I’m a guy and I love to go for just curiosity mainly but they have healthy foods and snacks as well and I love to see which healthy oils they carry! My wife and I consider this place a part of our date night! After a good meal we walk it off at home goods!!”
“Once again, thank you Brandon and Melanie at Sleep Number - Tyler Tx for your help with accessories for our split king bed , that we are loving by way! Your customer service is a 10! Brandon is our go to guy, always so accommodating and great to visit with ! The whole staff is always eager to help! Thank you!”
“This is one of my favorite stores in Tyler!!! I live being able to go and meander around and look at all the different foods! My favorite candles ever are sold here they have cute holiday decor its just an all around win!!”
“I love Hobby Lobby. Excellent store for any crafts or anything you need to decorate your home. Great go to place for gifts for that hard to buy for person. Go when you have a couple hours at least to look. Large store for any season”
“I purchased a medium priced sofa at about 3000$. The salesman was a great at his job and very friendly. I hope I have a high quality piece of furniture . I wanted to purchase a coffee table and add it to my delivery . . I tried 3 full days to reach anyone at the store. Their call center is in the Phillipines. I have yet to reach any staff member. What is up with that?”
“Had ordered a bakers rack on line to be picked up at the store. Order confirmed and shows one available. Instructions said would be ready for pick up in 2 hours. I live 40 miles away. Once I got to Tyler, I get an email that the item is not available and my order was cancelled. My question is why did it say one was available?”
“Stopped in to have something made for a friend’s birthday at the color bar. I was immediately greeted by Jamal and he was so friendly and ready to help. It took MAYBE 10 minutes from walking in to making my decision, checking out with Shane and leaving. Super easy and friendly service, I’m not sure why there are so many bad reviews here! These folks were so lovely. 💕”
“Dana was awesome. He had the answer to everything that we asked, and he helped us to find exactly what we wanted. We will be sure to come back to him for our future furniture needs.”
“I went into Ross today and I must say ..it was the cleanest, most organized Ross I’ve ever been in. The staff were friendly and smiling . What topped it off was the new Manager “Shaun. I maybe spelling her name wrong however she made my experience even better. Her energy, enthusiasm about being at work and customer service was top notch. I will shop at this Ross alone because she’s there. Y'all go see for yourself. I am going back there this weekend to shop for my fall decor. Thanks Shaun for coming back to Tyler……Ty”
“I’d like to recognize Kamaria at the Ross in the Cumberland Shopping Center for her outstanding customer service. Even with a long line and a busy store, she stayed positive, friendly, and professional. She kept a great attitude, worked efficiently, and made the wait much more pleasant. Kamaria is a great asset to your team and deserves recognition for her hard work!”
Two familiar names now share one storefront. Bed Bath & Beyond and The Container Store opened their first co-branded location in Fort Worth, Texas, on May 16, and the concept is spreading to nearly two dozen stores in what the company calls phase one.
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.