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“I have shopped here for a long time. I finally decided to become a Wholesaler here and Becky is great to work with! Her and Laura are amazing and can always help you pick out something cute!I recommend stopping by often as products are always ever changing!”
“A very pleasant shopping experience with Leia (Burleson Shoe Dept.) Welcoming arrival, very attentive to our needs, she even went out of her way to call store in Benbrook to see if they had a specific shoe that my daughter really wanted but did not have available in her size. Shoe was available, so Leia asked Cecilia (Benbrook store) to hold for us.
Amazing customer service! Definitely returning to shop here!
Drove to Benbrook store (30 minutes away), met Cecilia who had the shoe at front counter, ready for us! Noticed & mentioned to her how impressed we were at the cleanliness and organization of her store. Everything in place, nothing out of order!
*I've been in customer service for over 20 years. I am beyond impressed by the service we received! Definitely worth the drive to both stores, as I reside in Keene, TX. Will be back for sure!!!”
“Huge shout-out to Sergio for shaping and cleaning my hats in a timely fashion. I had a tall order for him, and he shaped all my hats exactly how I wanted. Promote this dude to ASM he shaped 4 hats in less than an hour.”
“I attended academy durung the fathers day weeked abd kets just say they were very busy.The cashier Mariely still took the time to assist me in understsnding my receipt, all aroud great custumer service!”
“Mgr Casey took GREAT care of me. I wanted an item that had been discontinued and they only had one left. They happened to be having a BOGO promotion that day, but there wasn't a second item I wanted in stock. He offered to have the second item mailed to me free of charge and it showed up today. Very happy with his service!”
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“I'm a strong believer in quality shoes and it is so important to take care of your feet! Red Wing is quality but what Misty and Mike provide here goes even further. Not are you getting a quality product, but the customer service here is amazing. They understand everyone's needs are different and can assisted in finding us exactly what we needed.”