Chase Bank is a reliable financial institution that prioritizes customer service and convenience. The branch manager, Chris, has been praised for going above and beyond to assist a family in need, helping them resolve an account issue and avoid homelessness. Customers at the N. Josey and Hebron Pkwy location in Carrollton, Texas, have commended the excellent customer service and the convenience of the drive-thru. Even when customers arrive without an appointment, the staff has shown flexibility and willingness to accommodate their needs. Employees like David have been recognized for their friendly and calming demeanor, making the banking experience a pleasant one.
Excellent customer service , Branch Manager Ms. Hansen is out of this world !!!!
September 2023
One of the last banks with a drive thru. I bank there because of this convenience and the excellent customer service at the N.Josey and Hebron Pkwy, Carrollton TX location. Highly recommend this location for your banking needs.
July 2023
I was waited on right away and the service was friendly.
