“The folks at this bank have been good to me for a long time. Some of the faces have changed over 10+ years, but the high standard of customer service remains the same. Mary Ann is fantastic.”
“I have been a VPFCU member for over 15 years! They have great loan rates, I’m on my forth car loan. They made the whole process quick and easy! The entire team has always been helpful and very kind! Best credit union experience! Won’t go anywhere else!”
“One of the last banks with a drive thru. I bank there because of this convenience and the excellent customer service at the N.Josey and Hebron Pkwy, Carrollton TX location. Highly recommend this location for your banking needs.”
“I have to say this was an amazing experience. My wife, 2 year old daughter, 15 month old son and I rolled into this branch about 15 minutes before they were scheduled to close on a Saturday. We had an appointment to payoff our auto loan but I asked if they would mind opening our children savings accounts. Stella Aujere and Esmeralda Olmos didn't skip a beat. They said of course they would and then spent the next hour or so staying late and working with us to get everything all tied up. In the end we paid our auto loan, opened two accounts for the kids and expanded our current account to be more comprehensive. They were not only accommodating but went well above and beyond staying so late and entertaining our children. It's experiences like this that makes banking with their credit union so rewarding. Out of all the times we've gone to the \\\"big banks\\\" we've never had such a personalized and caring experience!”
9AM - 6PM
2501 E Hebron Pkwy STE 300, Carrollton“The young man (teller) is always patient and kind and very helpful. The loan ladies are extremely slow and the few times I’ve been to the branch, they do not seem very helpful when the line is extremely long. This young man should be commended for carrying the weight and exceeding customer expectations. Phenomenal teller!”
“I recently opened a new account and credit card here.I'm not good at English, butThe general manager and Korean staff Sara were very kind and explained everything. It was a great experience with many employees who put customers first. thank you”
“I came into the building wanting to open an account and Rickey at the counter took me into an office and we got it up and settled. Very hospitable and very kind. Glad that Frost was my first choice of bank!”
“Clarish is super helpful and nice. We’ve been bank ozk members for 3 yrs now. Very pleased. Everyone we’ve encountered, at all branches we frequent, has been most helpful and professional. And Im a gardener so i have to say, they’re flower beds are gorgeous!”
“I initially had a sour experience at the bank but the issue was addressed by the Branch manager. Jessica was great about making my experience positive and seamless.”
“This Branch of JPMorgan Chase is everything a bank should be. Jasmina and Boram are professional, kind, and hospitable. Everyone their is so welcoming.They are the very best Branch.My experience is very good with them.This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance,”
9AM - 5:30PM
2625 Old Denton Rd Apt 552, Carrollton“This place has changed folks in the past year. The people here now are the sweetest and really helpful. I came for the Lunar New Year to get cash as well as look over some statement issues and I was in and out super quickly. Definite positive change from the previous people.”
“The employees here are always outstanding! Although there are many new faces, the ones I see are always so great! The place is always clean and tidy despite being so busy. I was in and out very quickly and they gave me excellent advice in order to continue my transaction. Although I miss my old banker, desmond, I'm glad the employees here are up for the task.”
9AM - 5PM
3640 N Josey Ln, Carrollton“I needed some help from the bank. I contacted the other branch and got refused over the phone. Then I contacted this branch and was told that they can do it. I went to this branch. A staff named Andres was incredibly helpful. Best customer service. Highly recommend!”
Open 24 hours
3733 N Josey Ln Ste 117, Carrollton“Would like to express our appreciation for Laura Jimenez at this branch. She was very courteous and extremely helpful. We were here on Monday 7/8/19 for some help we needed urgently. Even though we had a lot of documents that took an hour to get through she patiently worked through them and helped us out graciously. We wish Laura all the best!”
Open 24 hours
3640 N Josey Ln, CarrolltonOpen 24 hours
1900 E Hebron Pkwy, Carrollton“í•œêµì¸ ì—¬ìžë¶„ 뱅커가 있습니다. í•œêµë¶„들ì—게 ì¹œì ˆí•©ë‹ˆë‹¤.”
“Every time I have had to take care of things here at this bank the customer service has been on point. I haven't had any issues and get everything I need to get done fast and good service.”
“Friendly tellers with fairly quick service. Only down side to this location, the hours aren't that great when compared to other banks. Shorter hours during the week, and not open at all on Saturday. Only the drive thru for a few hours on Saturdays.”
Open 24 hours
4056 Old Denton Rd, Carrollton“I've been a loyal prosperity bank costumer for nearly 5 years now. I've always enjoyed their service, but THIS location in particular really has gone above any other branch I've visited. I'm new to the area and was trying to find a good prosperity near me. The staff here is extremely accommodating, friendly, and eager to help. After only stopping in two times they now make sure to greet me by name! Will definitely be keeping my business solely with this branch, and I'd recommend them for all your banking needs!”
9:30 AM - 4:00 PM
4056 Old Denton Rd, Carrollton“Have all banking products. Rates are as good or better than competition. Biggest problem is there customer service wait time with there customer's. Many times I've had to wait 20 to 40 minutes and don't get the answer to solve the challenge. I now go direct to the branch I deal with the most. They get to the bottom of problem.”
10AM - 4PM
1900 E Hebron Pkwy, Carrollton“Sue Doh is absolutely amazing. I did not have a great opinion of help at a bank before her, now I’m just so happy. Great job Bank of America for having such an amazing person on your team.”
“Five minutes from home. My bank for 7/8 years. Yes, sometimes there is a line. It just depends on the day and time. I pick my times.The employees are courteous and efficient. I like this BOA branch.”
“Convenient and close to where I live. I went on a Saturday so there was a bit of a wait but everyone was professional and courteous. It was a busy Saturday for them I assumed.”
“The folks here at the Carrollton branch of Texans Credit Union are amazing. Their customer service is outstanding, and is the reason why I have been using their services for many years now. I highly recommend Texans if you live close to a branch.”