Firestone Complete Auto Care in Carrollton, TX, has been serving the community since 1926, offering a range of services from standard maintenance to tire sales and repairs. Customers appreciate the great and professional service provided by the staff, who are described as efficient and honest. Many have highlighted the expertise of the store manager and her team, noting their ability to handle tire changes quickly and effectively. While some customers experienced long wait times and expressed concerns about pricing for certain parts, the overall feedback emphasizes excellent customer service and clear communication. Even when repairs were not successful, clients felt informed about their options. Firestone Complete Auto Care is a recommended choice for those seeking reliable and affordable auto care tailored to their needs.
I went there for warranty work on my just purchased vehicle and Shane Meredith, one of the managers I believe, was extremely attentive and caring, the best experience in 30 years, highly recommend
June 2024
The service was great and professional. My wait was quite a long wait, but as I understand it parts that were supposed to be there were not.
June 2024
Very professional efficient and honest. I got 4 brand new tires in such a timely manner. The store manager Brandi is great really knows her stuff. Her staff Jessie is great as well. Marcus is phenomenal. I would suggest this store to anyone. Thank you all
