Firestone Complete Auto Care in Carrollton, TX, has been serving the community since 1926, offering a range of services from standard maintenance to tire sales and repairs. Customers appreciate the great and professional service provided by the staff, who are described as efficient and honest. Many have highlighted the expertise of the store manager and her team, noting their ability to handle tire changes quickly and effectively. While some customers experienced long wait times and expressed concerns about pricing for certain parts, the overall feedback emphasizes excellent customer service and clear communication. Even when repairs were not successful, clients felt informed about their options. Firestone Complete Auto Care is a recommended choice for those seeking reliable and affordable auto care tailored to their needs.
The staff here is very knowledgeable and very friendly. Will definitely do business again. Michael was great.
March 2026
Mike (the manager) is my Firestone hero! The team made a mistake and he went absolutely above and beyond to make up for it. He has restored my faith in the auto repair industry and Firestone. Thank you Mike!!!!
March 2026
I wish I had gotten the names of the two men that closed last night because they saved the day for me! Hands down two of the nicest, most helpful and truly caring people. I don’t think I would’ve made it home yesterday in my car if it wasn’t for their help! Highly recommend this location!
