Sam Pack's Five Star Chevrolet in Carrollton, TX, is highly praised for its friendly and helpful staff, creating a welcoming atmosphere for customers. Visitors often feel like they are treated like friends rather than just customers, making their experience enjoyable and stress-free. The dealership offers a wide selection of Chevrolet vehicles, including sedans and trucks, ensuring there are options for every need and budget. Customers appreciate the efficient service and quick appointment scheduling, with a clean lounge area that provides snacks for those waiting. The service team, especially representatives like Brian, are recognized for going above and beyond to meet customer needs, whether for regular maintenance or warranty work. Many reviewers highlight the excellent care they received from staff members such as Jeff and Andrés, who were attentive and respectful, making customers feel well taken care of. Several mention their positive experiences after switching from other dealerships, citing no pressure and transparent communication that led to great deals and satisfaction. Overall, Sam Pack's Five Star Chevrolet is viewed as a trustworthy, efficient, and friendly dealership that values its customers and provides a top-notch experience for buying and servicing cars.
Brian Withem in service seems to really care about the customer; however, my service work took far too long for me to give a 5 star review.
January 2026
William Mills and his Team are awesome! This was the best car buying experience I have had in a while. I appreciated the honesty and transparency throughout!
January 2026
Another great service to both my trucks. Professional and on time as promised.
