Metro by T-Mobile is a highly recommended phone retail store, praised for its exceptional customer service and knowledgeable staff. Customers who have switched from other providers, such as Verizon, have been impressed by the amazing service they received. The store staff is described as friendly, prompt, and helpful in troubleshooting any phone-related issues. Customers particularly appreciate the personalized attention they receive, with the staff taking the time to understand their needs and preferences. Despite some concerns about the corporate side of the business, the overall experience at this Metro by T-Mobile location is overwhelmingly positive, making it a go-to choice for those seeking a reliable and customer-focused phone provider.
Ali at metro in carrollton texas helped me bigtime !!! I cant thank this man enough so if you are looking for great brands, awesome pricing and stellar customer service...Ali is hands down, the man for you!! I highly recommend Ali at the Carrollton Texas store!!Thank you a million times over Ali!
April 2026
This store ROCKS🤗! The Manager Safiya🥰 and one of her associates Ali treated me like family. This was my first time in this store, and the treatment was superb💯! Thank you so much Safiya and Ali...🥰
March 2026
Was having issues turning on data on my iPhone 17 pro max. Visit other location but wasn’t able to help me, Paul’ was such a great help and resolve my issue. Thank you very much
