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“Greatest T-Mobile store thus far hands down!! Been with T-mobile for 9 years. All other stores should come here to get trained!! Excellent customer service, attention to detail, fixed and troubleshooted my damaged cell with insurance and came with alternate plans/solutions so quick!! Got 2 Samsung tablets for free; just paying $30 monthly for internet SIM card for both tablets.”
“I had a fantastic experience with First Aid, when my PlayStation stopped working unexpectedly. I was worried I’d be without my console for weeks, but they diagnosed the issue right away and had it fixed within just a couple of days. The staff was super knowledgeable, professional, and friendly throughout the entire process.”
“Alejandra was amazing!!!! ?
Our first time transferring to att and it was such a breeze. She was very friendly, helpful and very knowledgeable with everything!!!
If you ever need any help or need to visit this location, definitely ask for her!”
“Went in last minute on Christmas Eve to get my daughter’s iPhone fixed for Christmas. He went over and beyond fixing , replacing and repairing what previously was broken on top of replacing the screen. Went in into perfect detail with what was done and what was going to be needed done. Excellent diagnosis. Will definitely keep going for other fixes and repairs. I recommend 100% to other people.”
“Ali was very professional ! I went in with a damaged phone completely stressed out and INSTANTLY I felt like I had come to the right place. Everything went so smoothly and the cost to repair my phone was so much lower than I had thought it would be. I recommend everyone come to this shop. Thanks again Ali ! #hearts”
10AM - 4PM
12140 O'Connor Rd, San Antonio
Mobile Phones
“Great place to get your phone fixed. I thought mine was destroyed and Darren came to the rescue and was able to get my screen replaced and fix a projector issue and now my phones working like new. Thanks darren!!!”
11AM - 6PM
12822 I-10, San Antonio
Mobile Phones
“Stephen at the dezavala store helped our family out with new phones. I have had issues viewing our bill and needed help with clarification. I reached out back to Stephen at the store and he was do patient with me and helped me out tremendously. I know any future issues I have or purchased I need to make Stephen will be the person we go to for help. I first met Stephen in Nov. and he helped me get my bill paid. He kept in touch to see if he could help us and we finally were able to come into the store in April. I am so grateful to now have a person I can go to for our Verizon purchases and issues.”
“Isaac was great! He was friendly, easy to work with and gave a fair selling price for the iPhone I was selling. I would definitely return if I have electronics I need to sale and I would recommend his business to anyone. If you’re looking to sale an electronic this is the place to go!”
“Fast work! They were able to fix my son’s iPhone screen and charging port within an hour. They were also a lot more helpful than the people at t-mobile that just tried to get me to buy another phone. I’m very happy!”
“Jeremy is very knowledgeable, friendly, and helpful. Jeremy gave solid recommendations and suggestions. Jeremy resolved situations quickly and efficiently. With one customer Jeremy acknowledged he forgot to simply upload a change and he quickly fixed the problem and owned the accountability with no direct cost to the customer.”
“Everyone especially Jose was very helpful for what I came in for...other phone stores could not help me with my issues but he did very satisfactorily...great staff of employees.”
“Found a Verizon store very close to Longs Creek. The manager, Devon, assisted us and did an excellent job. Very nice, helpful and knowledgeable.
The local neighborhoods should be using this store. The staff is always awesome and there is almost never a wait to have someone assist you.
If I was the owner I would put fliers in the mail, on apartment complex cork board and at nearby restaurants. Nice, clean, convenient location just down the street. A new phone is less that 30 minutes is a record.”
“Faby is phenomenal! I had a unique situation and she uniquely handled with with professionalism and positive vibes. Made me feel important and a priority. You can't fake that! Awesome Service❤️”
“Amanda is an outstanding customer service representative, she's very knowledgeable about the products sold. It's not everywhere you go and get the courtesy you deserve
Thank you
Amanda!!!”
“Hii just wanted to leave my review and share along with others. Leaving with a great deal & Amongst that, I really appreciate the patience & dedication for helping me to her best ability to leave satisfied!”
“Shoutout to Isidro he did a phenomenal job helping me switch over from cricket to Metro Pcs. Helped me get everything activated and set up with no problems .! He has incredible customer service.!!!! Definitely got me taken care of with no problems.! Top tier service and wonderful attitude.!!! If you ever want to switch over or are looking for an excellent Metro store this is the right place to come too.! I Promise you won’t be disappointed.! Thank you Isidro such an incredible person .!!!! I’m beyond excited and grateful to have came to your store .!!!!! Thank you again.!! Y’all make sure to go check out his store .!!! ?????????????????”
“Went in for 1 phone came out with 2 for my kids lol but anywho just wanted to say Nyomie was amazing she has great customer service very helpful!! Y'all go by and see her for your phone needs?”
“I was trying to visit my aunt in the hospital …on Father’s Day Sunday… my phone wasn’t working …it only showed SOS.
Without a map for guidance I was lost in San Antonio … for a while looking for an ATT sign so I could get help…. I walked in and Kimberly helped me right away … I gave her my phone and told her I didn’t know anything about technology. I shied her my drivers license and immediately started to correct the problem…with a smile ..and very friendly . She even pulled up directions to the hospital and helped me connect the phone to my truck for directions…,
Kimberly is dream customer service representative… keep and promote her. …this was the ATT store @.6045 NW LOOP 410 San Antonio”
“I've been with AT&T for many years now. I've been having issues with my cell phone and billing and I'm looking for a better deal to safe money where I can. I went to the AT7T store in 488 Fredericksburg San Antonio, TX and was greeted by Joe L. He was very friendly and professional from the start. This was a very refreshing experience from a very bad day and made it all better. I will come back and see him for a better deal so I can stay with AT&T.”
11AM - 6PM
3100 Broadway, San Antonio
Mobile Phones
“Hello, this is Patty dur.D.ER.I'm at the Broadway store in San Antonio, Texas and had the great good luck of meeting.Steve steve took care of every concern.I had every issue was pleasant.Smile put up with my not understanding everything.And if I could give him 10 stars or more.I would certainly tell you that he's outstanding”
“Ms Brenda is very attentive And very knowledgeable of the services She can provide to fix your phone. I also like how you can wait and watch TV on a big screen with a movie while you wait! .? She also has phone sim cards and more.”
“I've had the pleasure of being assisted by Jack twice now. The first time was when I needed to activate a new phone number after requesting a new number for my iPhone 15 Pro Max. Jack was incredibly patient and knowledgeable, and he made sure the issue was resolved before I left.
The second time, Jack helped me with transitioning from Apple to Samsung. We placed an order for the phone I wanted, and I was notified when it arrived. Even though something came up on the same day, Jack was flexible with the timing. I went to Verizon at 7 PM, and I’m so grateful that Jack didn’t rush me out; he stayed with me and assisted until the data transfer from my Apple device to the Samsung was completed.
I highly recommend Jack for any future questions, concerns, or assistance you might need!”
“Your phone breaking and needing a replacement immediately is a pretty stressful situation. I started at T-Mobile (my provider at the time), and after a frustrating experience there, I walked across the parking lot to this AT&T store to see if they could help. Paul was my salesperson, and he was incredibly patient and helpful. What should have been a straightforward process ended up taking much longer than usual (completely my fault), including calls to all three credit bureaus and T-Mobile. Paul never rushed me, never showed frustration, and stayed friendly and kind throughout, when most people probably wouldn’t have.
The other salesperson who was working that evening was also very friendly and supportive, even though I unfortunately didn’t catch his name. Together, they made a stressful situation feel manageable. My phone trade-in went smoothly on their end, and I really appreciated the professionalism and patience from both of them.
This review is specifically for this store and the people who work here, not a general review of AT&T as a provider. If you’re dealing with a phone emergency and need help from real, decent humans, this location is a good place to go.”
“Excellent cellphones and cellphones repair store in San Antonio. Had a wonderful experience while purchasing a Galaxy s24 ultra for a really good price. Highly recommended for any cellphones need. Thank you cellphones depot.”
“Natalie is the only one that is knowledgeable. And she is also responsible and outstanding customer service. I wait untill she works or I won't even go . I will go to another boost moblie.”
“Went here yesterday and got great service! all questions were answered and the Boost rep was very knowledgeable. Prices are great, left AT and T as they their rates suck. Boost is far more affordable with phones that meet my needs. 2 lines at 80 bucks a month? Done.”
“switching over from t-mobile to cricket was a smart move especially when you have customer service like i did while being there Javi was very honest and kind towards me he made the switch so simple and fast, he listened to my concerns about t-mobile and reassured me about all of it, with all things i was told i knew it was a right change, mind you i’ve been with t-mobile all my life so it’s a great fresh start :) once again thank you javi for amazing customer service”
“Kiosk has been down last few times I been here so I finally gave in and just did it with the rep there. Thankfully I did cuz Raul helped me save some money on my bill! Guess I can get a new phone for Christmas thanks bro!”
“10 stars HANDS DOWN!
My mom && I had a fantastic experience at this location. Our sales representative Ausaf is a wonderful individual. He took his time explaining certain questions we had. Alot of patience, recommended us with promotions and options. It was a great positive experience. Great Customer Service ?
Harry was also a Wonderful Sales representative such great character. Lol
Even though the store was closing, they both were so amicable and patiently.
If your looking for a great deal today! I highly recommend this location & ask for Ausaf/Harry.”
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“I’d give ten stars if I could for Cynthia
Best customer service ever, she loves helping customers and is so patient
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”