This Verizon store at 3100 Broadway in San Antonio offers a friendly and helpful in-person experience for customers. Wireless sales consultants provide assistance with upgrading devices like iPhones, Samsung Galaxy, and Motorola edge+, as well as helping with Verizon plans and accessories. Customers have praised the staff for their respectful and professional attitude, with one reviewer highlighting a representative who stayed past closing to complete a sale. Multiple reviews mention staff members named Danny and Steve, who are described as outstanding, caring, and attentive, even helping customers quickly and efficiently. Despite positive feedback, some customers express concerns about staffing levels, noting long wait times and only one person available to assist during busy hours. Overall, the store is recognized for its helpful service, knowledgeable staff, and a wide selection of Verizon products and services. Customers appreciate the dedication of staff members who go above and beyond to ensure a good experience, making this location a reliable choice for Verizon customers.
Had a great experience working with Anthony at Verizon! He was extremely helpful, patient, and knowledgeable. He walked me through all my options and helped me pick the perfect phone and plan for my needs. Outstanding customer service!
June 2026
Anthony helped me resolve an issue with my bill that I had been working on for two months. He was very friendly and ensured I got all my benefits.
May 2026
Juan is the best one to work with here. We had honest and genuine help. He explained that there’s no big difference on certain upgraded phones. Juan never pushed the sales on us and he found ways to work with our budget. Just go straight to Juan for great customer service and experience!! #juanornoone
