“Can't say enough good things for Brian's customer service. I went in to transfer my 95 year old dad's phone to my account. He helped me to navigate the entire process and stayed with us through the end. And we closed the store. That's how long it took and that's how patient he was. I liked that there was a que at this location that indicated how many people were in front of you. I ended up taking a couple of calls as we waited which was very helpful and efficient.”
“Chris the representative was amazing. He upgraded my phone and explained in great detail about our new charges. He was kind and answered all our questions. Thank you Chris!”
“I had a great experience purchasing a new phone here. The staff was friendly and took the time to understand my needs, helping me find the perfect device within my budget. They had a wide selection of the latest models, and the sales representative provided valuable insights to help me make an informed decision. The transaction was smooth, and they even offered competitive prices. The after-sales service was excellent, with assistance in setting up the new device and answering any questions I had. I highly recommend this for their excellent customer service and a diverse range of quality mobile devices.”
“Came to this location after another store was rude and unhelpful. The gentleman I found out later was the manager was phenomenal. My uncle has PTSD and doesn't do well in public but this guy was patient with him and made sure he understood all his options and had everything he needed before we left. Would highly recommend this location if you use this cell carrier.”
“Great advice from part of the adviser Benedict Spittler. We managed to solve al my inquiries and helped me picking an internet and brand new phone that fits my needs!! really kind.”
“Obinna was so patient activating my 2 phones. Very friendly fast and efficient. He knew exactly how make my .old phones work .
Thank you very much ?”
“All three of them were very helpful. They kept me informed about what was going and how they planned to go about it throughout the process, even though we had a few issues. I am pleased with the service.”
“I needed a new phone and am not great w technology. Nick at Boost Mobil in Duncanville helped me. He went above and beyond to help me understand at least the basics. He was so kind and so patient. I really appreciate the time he spent with me. He needs a raise!!! Thank you Nick. God bless you.”
“I have to take the time to let everyone knows about the great service I have at this location. Nick was able to order a new phone for me and after phone has arrived he reach me and connect me with Maria that was able to make all this process easier for me. She was very professionalhelpful and was sure that I do know how use my new advice. I do recommend any person needing a new device. Friendly team and clean store. I will give them a 10☆ Definitely be back for upgrade my kids devices soon. Keep providing that great service guys.”
“I found myself in a predicament but MsCynthia at the Illinois location went above and far beyond to assist me. With her help I was able to do what I needed the next day with no issues, so Ms. Cynthia my grandmother andnI truly thank you! #1 Boost Mobile!!!”
“ZOIE is the best manager ever...She is always doing what's best for the customer this makes you feel special and appreciated as a customer??? She saved me soon much money on my account recently and that was just awesome...Thank You Zoie of TMobile in Red Oak...Go see her”
“I must lead with this….Ann is AMAZING! I placed an order online for in store pickup for an iPad for one of my kids and I tried to do the same for my second kid but the T-Mobile app told I needed to call the customer service number to place another order. After calling customer service, they advised that placing order with them would only result in it being shipped, however I needed same day pickup. They recommended calling the store directly and I’d be able to place the order directly at the store. I called and Ann answered and that’s when the exceptional customer service began. She answered my question about being able to place an order over the phone and she said she’d have my iPad that I ordered online ready as well. I arrived with both my kiddos and she was super kind to them and had everything ready just like she said she would. Myself and my kids included truly appreciated her for going above and beyond to get us taken care of! Thank you again Ann! You’re the best!!”
“Hey TAZ, keep up the good work, I was about to port my phone to another company, and you retained me as a customer, with your attention to detail and your willingness to help me get my phone line straight, today! I'm thankful for your help today!”
“The guy that helped us was so cool! It was almost closing time and he never rushed us he took his time to assist us. He helped my daughter pick out a great phone. He was very patient. We will definitely come back to do business there!”
“You can get an iphone 6 for $50 plus first month$50 plus $15 activation when you switch from another provider. Total is $130 with tax. I got 2 lg stylus 4 for $120 including 2 lines on unlimited data not bad at all. The screen protector they gave me was paper thin and had a tab at the top which peeled off within an hour. The cases are $13 a bit overpriced i got a tempered glass screen protector and case on amazon Prime for $8 with free next day shipping. Great customer service. Overpriced cases and limited selection as well. But if your looking for a good deal on 2 phones this is the place to go”
“Metro Was Charging Me A Arm & Leg For A Phone Went Next Door To This Boostmobile And Got A Deal
Johnny Helped Me Transfer Everything Over To My New iPhone
Highly Recommend”
“This location is much better than the one on the interstate 20 which is awful the management here is so much better they should fire everybody on that I-20 store”
“Mike the manager provided excellent customer service experience. Although there may be a brief delay when it comes to customer experience. Your wait time will be well worth it. The employees are friendly and extremely helpful. Overall you will be one satisfied customer!!
Please remember having patience goes a long way!!”
“Irma was a huge help! Made switching over from ATT a breeze i was surprised that for 2 lines and brand new phones i was paying less with Verizon than i was for just my one line with att.”
“I tried to resolve an issue with my account over the phone but I had no luck, so I came to this location. Tylar was able to help me fix the problem and was very professional. I also didn’t have to wait long to be helped which I appreciated. Overall, I recommend this place. ??”
“My son and I had the pleasure to be helped by Alex Benitez, he was very pleasant, patient, professional, and knowledgeable about the Spectrum products. Thank you Alex. The Fuller's”
“Raven and Payton were great. Raven went above and beyond helping me today. I ended up not going with T-Mobile due to some other things with my current provider, but if she was willing to help out someone who she knew wasn’t going to be a customer, just imagine how much help she would provide a customer. Thanks again Raven!!!”