“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
“I've had a couple of instances where my packages went missing, and I reported them through the USPS website. Both times, Patricia and her team responded promptly, tracked down the packages, and made sure they were re-delivered to me. I'm very appreciative of the effort and dedication this Post Office puts into resolving issues and providing reliable service. Thank you!!”
“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“Huge shout-out to Patricia! She's very friendly & helpful, needed questions answered in regards to temporary address change...she took the time to explain the different ways, either send in the card or complete online. She's helped me previously when I needed to send letters priority mail..Patricia definitely takes the time for her customers! Ty so much!”
“The lady in front desk was so fast enough to give customer service. She was fast and I like her attitude.
Her name in badge is Maida.
I think good people deserve good reviews.”
“The customer service at this location is top-tier. I made it in right before closing and they still accepted me with a friendly smile which goes to show you that you can’t base your experience simply off reviews. Thank you to the kind staff at the duncanville location. They thoroughly explained the entire process on mailing a letter as it has been years since I’ve mailed anything off. Thank you!”
8:30AM - 5PM
765 W Westchester Pkwy, Grand Prairie
Post Offices
“Every single employee at this location is very professional, nice, relating, helpful, caring, etc. I could go on non stop bless their sweethearts dealing with the unknown every single day they deserve an extensive raise. Thank you all for your wonderful service!
Respectfully,
Nicole S.”
“I can't speak on other times of the day, but you'll have a pleasant experience if you arrive right when it opens! You won't have to wait in a long line, and the clerk that serviced me was SUPER nice! Go early, that's my advice. ???”
8:30AM - 5:30PM
1301 E Bardin Rd, Arlington
Post Offices
“I went to get my passport, tashiba was very helpful. I truly appreciate her respecting the appointment times.
Thank you for making the process easy and fast”
8:30AM - 5PM
2202 S Cockrell Hill Rd, Dallas
Post Offices
“This place is one of the two post offices near my home. I have zero conplaints. The staff is friendly, welcoming and efficient. I definitely recommend this office.”
“I have used this post office for years, and I have no complaints. The employees deal with a lot of people, and I admire them for their level of professionalism. They did an outstanding job in assisting me in getting my passport. They mean business and know their jobs. It appears that they are short staffed but considering the volume of customers, I think they do a great job. No complaints.”
“Came to this PO after receiving terrible service/wasted trip to get photos for a passport at the PO in DeSoto. We received excellent service from Wenda to package/send our passport items. We won’t go back to DeSoto!”