“Above and beyond level of customer service. Both workers there, Maggie and Deandre went out of there way look up how to properly address my key fob issues for my new car. Can't recommend them enough.”
“I've been shopping here for a while. Today's experience was over the top great! Jomar is really helpful. Ricky went above and beyond by grabbing some compound to work on getting some paint off the fender. Thank you!!!”
“The associate went above and beyond to help me get the correct battery at the right price. I will definitely be a returning customer, and will advise my customers to see yall for their battery needs.Thanks again,Scott KinseyKinseyKustoms”
“Since I moved in the area 10 years ago this O'reilly's has been a very reliable. Jordan, who left this location for a while but came back, is my go to. He always goes above and beyond to make sure I'm taken care of. People like Jordan make the painful buying of parts so much easier. Jordan is top notch and cares, he's why I keep returning. Thank you Jordan”
“Amazing customer service.
I had a dead battery that was still under warranty with O”Rilley, they replaced it without charge. Thank yall so much!”
“Calvin was very helpful in helping me to install new headlight bulbs, we even had to take out my battery, but he was very patient and helped me through the whole process.”
“Outstanding customer service! The staff at the Lakeway O'Reilly Auto Parts are always friendly, knowledgeable, and professional. They take the time to answer questions, help you find the right parts, and never make you feel rushed. It's refreshing to visit a store where the employees genuinely care about helping their customers. Thank you for your excellent service, I highly recommend this location to anyone looking for quality parts and an exceptional customer experience!”
“⭐⭐⭐⭐⭐
I can't say enough good things about the team at O'Reilly Auto Parts on McNeil / Spicewood Springs. Every time I visit, I'm met with exceptional service and a friendly atmosphere. The staff consistently goes above and beyond to ensure I have everything I need. On multiple occasions, they've even come out to my vehicle to assist with installations or to troubleshoot issues. Their dedication and willingness to help truly set them apart. Highly recommend this location for all your auto parts needs!”
7:30AM - 4:30PM
10405 Metric Blvd, Austin
Battery Stores
“Very great experience. Jesse helped me today after waking up to my battery being dead. Jesse made sure I had a great experience. The price was great, service was great! Someone give him a RAISE!!!! It’s nice to be greeted with a smile after a rough morning.”
“I was helped by Victor. I was looking for a very small and specific light bulb, and I sought help from Christofer, who turned out to be an angel. He helped me replace the entire back panel where the bulb went. As a single mother who has no idea about these things, I am very grateful, and Victor was always there to help. They are a great team. God bless their work. Always very grateful.”
“I’m not really a fan of o Reilly auto parts because the worker but I went one time and a young man I believe his name was Julian very nice kid he knew so much about car parts and was very helpful never met someone who use yes sir in this era of time good young man and glad to stop by again”
“I just came in for some new taillight and headlight bulbs, and Chris helped me out. He helped me change out the old bulbs and then test the lights to make sure they were working. A couple weeks later, I noticed the screws on my driver's side taillight were missing. Chris happened to pick up the phone when I called, and when I came in he paid out of his own pocket to replace the missing screws. He clearly cares a lot about customer satisfaction and getting the job done right. I would absolutely come back here!”