GameStop is a beloved destination for gamers, offering an extensive selection of new and pre-owned video games, consoles, accessories, and collectibles. The store is known for its knowledgeable and helpful staff, who are always ready to assist customers in finding the perfect products to elevate their gaming experience. Customers praise the store's wide range of offerings, from the latest releases to retro gaming classics, as well as its impressive collection of trading cards, sports cards, Pokémon cards, and other trading card games. The store also caters to pop culture enthusiasts, stocking a variety of merchandise, including apparel, accessories, decorations, and board games. While some customers have expressed a desire for an even larger selection, they appreciate the convenience of being able to sell or trade in their old consoles, games, accessories, and phones for cash or store credit. The store's buy-back program for PSA-graded collectibles, such as sports cards and Pokémon cards, has also been a hit with customers. Despite occasional challenges, such as long lines or temporary closures, the majority of customers have had positive experiences at GameStop. The staff's commitment to customer service, their ability to handle tense situations with professionalism, and their deep understanding of the gaming industry have consistently impressed visitors to the store.
The staff here are so awesome! Not an intimidating place for those who are video game ignorant. Traded in a couple of things recently and the experience was top tier. Thank you!
June 2025
Didn't get hardly anything for PS4 games we sold, even using the store credit option. 5 games was worth $3.40.
January 2025
Went in to get some pre-owned games. The clerk was kind enough, but slapped a warranty on the games without letting me know they were an upcharge. Those fees should not be hidden whether optional or especially if required. Benefit of the doubt that the dude was having a bad day, but not pleased.
