“This location consistently provides great customer service. I place a curbside order and they bring it out to my vehicle. Today, Jordan was very polite and helpful. I sincerely appreciate it.”
“We worked with Taryn on getting cabinet replacements and we had multiple times where the cabinet door was sent and it was the wrong size. She helped us get the right size after multiple attempts. She was such a help.”
“I called 1st to verify they had the item I needed, I spoke w'a Gentleman named Vern, he was very good, knowledgeable, a good listener & he even asked me if I wanted to hold while he verified the item was in fact in the store. GREAT JOB!! Then he kindly gave me easy directions to the store from where I was camping from, EXCELLENT JOB not being too busy or impatient to suggest I Google it or use a Map App.
The store was right where his directions took me, easy to enter the parking lot in my Motorhome w'tow vehicle & the Cashiers were busy inside a big warehouse store but didn't wait long for one to ask how she could help me. She retrieved the product & assisted me at the self check out register & I was done & nicely taken care of.”
“I came in looking for firewood, after a failed attempt at Lowe’s! I walked over to the service counter and another associate was called to meet me over by the garden center doors. Sure enough I turn around and head that way and Mel is waiting for me! He walked me right over to the firewood and he even went and got a cart for me! He was so sweet and helpful.”
“My team frequently uses this location for work, multiple online orders and store pickups almost every day. I would like to give a quick shout to Jeff and his team at the at the order pickup/customer service counter. They are hands down the best out of all the Home Depot locations, always helpful and always willing to listen and give insight on projects. Even the gentleman who retrieves the carts outside always has a smile on his face and a great attitude. It’s positive attitudes like this that keep me coming back.
-Anthony & Ben”
“Not many people came by to help, there was one employee, Shari, who went above and beyond to satisfy us as customers. She was the only one that payed attention to us and got us exactly what we wanted. She deserves a promotion! Thank you so much Shari!”
“I want to say a big thank you to Michelle for helping my husband and I ! We made a large purchase and she helped us save over $100 with the Lowe’s card and gave us great advice to save even more money. She took the time to listen to our situation and was actively trying to find solutions. Thanks again Michelle!!”
“Moving out of my apartment soon and needed some paint to cover some holes i filled in my walls. I was able to receive a paint match quickly and easily at the paint counter. The employee at the counter was super helpful. I did think that the color needed a little more blue so he told me that if after I painted, I still thought so that I could come back and he would add it for me. Great service and super helpful!”
“⭐⭐⭐⭐⭐
I had a great experience renting a trailer thanks to Patience and Pearl. They were both extremely helpful, professional, and made the entire process smooth and stress-free. They took the time to answer all of my questions and ensured everything was handled efficiently. I truly appreciate their excellent customer service and would highly recommend working with them.”
“I was in the store today and your employee at self-check out, her name is Morgin, and I found her to be so friendly and extra helpful!! Her attitude was very welcoming and eager to be helpful! I normally dread trips to Lowes but Morgin made my experience extra pleasant and I will happily return more often and I will explicitly seek her out..”
“Everything you need for your next home improvement project!
Lowe's in the Austin area is a fantastic one-stop shop for any home improvement or renovation project, big or small. The store is well-stocked with a huge range of tools, materials, appliances, and outdoor supplies, all at very competitive prices. The staff are helpful and knowledgeable, making it easy to get the right advice and find exactly what you need without wasting time. A reliable, well-run store that consistently delivers for both DIY enthusiasts and professional contractors alike!”
“March 6, I went to Home Depot, I bought a dry machine .then they are deliver by March 9. The Deliver three young guy . They were very nice ,they do a good job . Best the serviced ??”
“Pretty solid Lowes. Almost always has everything I need, and the staff is pretty knowledgeable. I've been going here for a while, and you see the same people working here for years, which is a pretty cool thing when they remember your projects and what not.”
“Outstanding customer service throughout the store. Hard to believe it's a big box store. Joshua in lumber was fabulous, friendly andi helpful in picking and loadinglumber. Luis help load out front. We didn't need to look or ask for help. It was proactively offered.”