Verizon Business Services is a real store where customers can come in to have their inquiries met. The staff can be extremely helpful, professional, patient, and knowledgeable. Associates are fluent in helping to fix issues, helping with upgrades, enrolling in new plans, expanding coverage, and saving money. They make the process painless and can turn a customer's mood around. Some staff are described as a rockstar and show a genuine attitude, willing to help with post-sale issues and showing they enjoy where they work. This makes for a fantastic experience where customers have left smiling and blown away. While some younger staff may seem not very motivated, the store as a whole is not too shabby and has been a chosen location for years without disappointment. The pleasant staff makes a real difference and customers plan on returning.