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“Christopher helped me out big time, I appreciate you guys a lot!!! He stayed open for me a little bit after closing to help me get what I needed for my wife. Thank you so much.”
7:30AM - 10PM
7416 Garth Rd, Baytown
Battery Stores
“Had to replace a lightbulb on a Mercedes, and both guys there were quick, and friendly. When the bulb was difficult to get back in because of the AWESOME Mercedes metal clip, they both helped, and when none of us could get it to stay on, helped figure out a way to rig it into place so I could get home.
Whoever their boss is, the guys working the closing shift 2/9/2025 are both fantastic, and well worth investing time into developing them along their careers with the company.”
“This store promptly read my 2010 Corolla engine malfunction code after my check engine light came on during my drive home from work. $85 for a new coil pac for the #1 cylinder. 10 minute repair saved me lots of money and hassel.”
“Was having charging problems with my phone and my insurance provider only offered a complete replacement for nearly 300 dollars, no alternatives.
Upon speaking with Elisa I was informed by her that the store offers diagnostics and potential repairs for my issue in question and surely enough they were able to help!
After speaking to the team we were able to schedule an appointment for repair and Elisa was able to change the part(s) in question swiftly.
Would definitely recommend to anyone in need of repairs.”
“I went in for a diagnostic check. My check engine light was on. The gentleman that helped me was very courteous and helpful. Even though I didn't purchase anything, he didn't apply any pressure. He only gave me advice on how to proceed.”
“I needed help with a coolant leak behind the oil filter. Was told by my Mechanic that a part I need is on back order. I stopped in this place of business and Aaron was able to help me. He put in a permanent coolant sealant for me and I made it home safely. Thank you Sir for taking time out of your busy day to help me with my problem.”
“Good morning! I just wanted to take a moment to recognize Mr. Oscar at O’Reilly for his outstanding service. This morning, I was in a crisis because my tire had gone flat, and I had no idea how to fix it. The moment I walked in, Oscar went above and beyond to help me.
Without hesitation, he stepped in, assessed the situation, and made sure I was set up to get a new tire. His kindness and willingness to assist, without expecting anything in return, truly amazed me. Even when I offered to pay him for his help, he refused—showing that his priority was simply to help, not to make money.
O’Reilly is incredibly lucky to have an employee like Oscar. His dedication and selflessness deserve recognition, and I just want to say thank you. If you ever need assistance, this is the kind of place you want to go”
“I'm a fan of the store - prices are absolutely competitive, staff is super friendly and inventory seems to stay pretty full. I *do* wish their jingle was a bit less catchy. It's shocking how often you can find yourself belting out " O O O O'Reilly....auto parts!" for no particular reason. Upon further consideration, that *could* be a me issue.”
“After searching for a dam* starter for 6 hour's straight we finally talked to one of the guy's at O'Reilly thank god we found the part. Super helpful if I knew his name I would add it. Thank you!!!”
“Alejandro needs a raise !! This guy helped me from the moment I walked in . He gave me the best option and got me out quick . He saw me struggling to replace my windshield wiper . He came out and helped me install the wiper in less than 3 minutes . This is the customer service needed in this world . We need a lot more people like Alejandro in the world. This place is highly valued.”
“Excellent customer service experience with Asst. Mgr Antonio. He Walked me through step by step to get me the best deal possible. Will definitely be back for any needs. Thank you Antonio and keep up the great work!”
“Was sold a defective part by another store. Went into O'Reilly's to buy a new one. Picked the exact same brand only two dollars cheaper. Was told it shouldn't have gone bad that quick and any problems just return it within a reasonable time. Anyway this gas cap works great. Thanks”
“Mr José Flores has provided the best customer service ever I have been a customer for 39 years and this man went above and beyond providing promotions specials customer rewards he should really share his knowledge with coworkers Auto Zone needs at least 1,000 more Jose's like him thank you God bless”
“I was in town from the DFW area for work and was helped by Andy. Fantastic customer service on both times I came into his store! He didn't have what I needed in stock but located it for me and even gave me directions to the nearest store that had it. Highly recommend this store if you need help on a time crunch!”
“Went in to get some Antifreeze Coolant and Javi helped me find the correct one for my vehicle, The Staff here at O'Reilly on Spencer HWY are friendly and very Attentive to their customers!!!!”
7:30AM - 10PM
1502 College Ave, South Houston
Battery Stores
“An employee named D'angelo Ramirez was very polite and knowledgeable. He moved with a sense of urgency, which is something you don't see at auto parts stores.”
“I appreciate Adrian the asst store manager, he is so nice and went out his way to assist me with my battery. I think he deserves a good raise or bonus. Thanks again Adrian!!!”
7:30AM - 10PM
2705 Southmore Ave, Pasadena
Battery Stores
“You've got a good employee in Sam. I arrived a few minutes before closing and he was kind enough to lend me the tools to swap my battery and even stay behind for a min. to make sure it started up. I'll definitely be back!”
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“Sandra and Eli hooked it up!!!! Checked my battery and sold me one with a 4 year warranty! Installed it too! Very professional and amazing service! You guys are amazing!”