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“We had a great experience with customer service regarding my husband’s cell phone. The agent who assisted us, Giovanni, was professional, patient, and very knowledgeable. He took the time to clearly explain everything, answered all of our questions, and made sure the issue was fully resolved without rushing us. It’s rare to receive such attentive and caring service, and Giovanni truly made the process smooth and stress-free. Excellent customer service—thank you, Giovanni!”
“Excellent service this morning with the help of Cecilia ! She helped my parents transition from T-Mobile to AT&T, made the switch up easy and fast ! Thank you so much for your help.”
“Came in looking for a new case for my phone, unfortunately didn't have what I was looking for. But needed the phone back reattach and they were very helpful. Great service and would recommend to anyone needing phone worked on.”
“Shout out to Krista Patterson, she is the best. Best customer service ever. She is so kind and friendly and will make sure you get the Best Deals Ever! Go and check her out ASAP! She is Verizon!”
“Excellent experience repairing my Iphone. Eddy was very knowledgeable and fast turn around,making the process stress-free. The store was super clean and they also have a great selection of accessories, definitely recommend!”
“I upgraded my phone today and the person at boost mobile store was really kind to set up my new mobile and transfer all my data and gave me a good price on phone.”
“Inaara was so helpful and smart. She started by asking what our budget was and worked within it. This was the easiest experience I've ever had getting a new phone line.”
“As long as you call ahead to confirm they have the parts in and you know exactly what needs to be done, fantastic service and really fast turnaround.
Will definitely keep them in mind if another repair is needed.
Thanks for saving my phone and saving me from a major headache. ??”
“Brought in two devices over the last year and repairs were quickly for an affordable price. The last device I brought it was cracked so bad I was sure it was a lost cause but the techs made the repairs and had it back next day. They also offer insurance for up to 5 devices in your household for 45 bucks a month. Worth looking into if you have kids and multiple devices.”
“100% recommended store! Very good service and excellent promotions. Don't hesitate to come and see the promotions they have every day. Thanks to Daisy for taking the best care of me ??”
10AM - 7:30PM
2015 S Richey St Ste A, Pasadena
Mobile Phone Accessories
“I m so happy for the help that I got Zandra is good at helping people I recomend her to help everyone she is patient and she tryed everything to get me a better plan thanks zandra!!”
“Brought my PC in after having issues were my built PC would turn on, but the monitor and keyboard/mouse were unresponsive. Took it to Mr.Mansoor, and he diagnosed and fixed the issue all while being transparent and updating me each step of the way!”
“Excellent service from Mr. Francisco, patient and understanding, very professional he helped me with my new device and transferred all my information to the new phone.”
“Hands down best cell phone repair experience I’ve gotten ! Price unmatched, took maybe 15 minutes to fix an almost completely unusable phone, fixed every issue no questions asked, the list just goes on ! Very polite and respectful and just very down to earth in general, if I need a repair again I know where to go.”
“Alejandra and Daysi thank you very much for the attention, the treatment, the service and the help provided, despite being very young, they are more than professional, I was satisfied with their help”
“Great experience at this cellphone store!! Merry was very friendly and knowledgeable. She explained all the plans clearly and help me choose the best one!!! Highly recommend thus store!!”
“I recently had some fraudulent activity on my AT&T account. I was scared and had a lot of questions. Thank you Leyah for being extremely helpful and informative. Thank you Odalis for your patience and professionalism and stepping in for Carla. Thank you ladies for the help and comfort you provided me during a time when my account a potentially the security of my identity were in question.
Unfortunately, Carla made me feel as though I was the one who committed the fraud. Carla, you didn't even look into my account. I would have given only 1 star if it had only been about our interaction. However, everyone is entitled to an off day. I'm sorry if it was me as well.”
“Elizabeth the store manager provides exceptional customer service.She is extremely knowledgeable about the phone plans the features of each device,and she takes the time to explain everything clearly.Elizabeth listens to your concerns and understand your needs she also made sure that I left with the best phone and best plan option for me.
I would 100% recommend anyone to come see Elizabeth you won't be disappointed!”
“Came in because My Husband’s phone wasn’t Charging, John came and assisted us Right always and Got the phone back working in less than 5 minutes. He is Awesome 10/10 Definitely Recommend”
“Recently moved back to Texas have a couple of not great experiences so I decided to go to AT&T and glad I did. The young lady Chelsea was amazing and she knew her stuff and she took care of me and my husband made everything go smoothly in a timely manner. I would very very much recommend them. Customer service is very important and I give them a 10.”
“Michael Ibarra was very professional, helpful, and patient. He stayed late after they had closed to make sure I got my new phone set up and everything I needed for it. Thanks Michael you did a great job!! He deserves a raise!!”
“The 3-representatives Cristal, Daniela and Mariana that assisted me were extremely supportive and helpful with the process of my payment for several months.
Everyone else that has assisted me all the other months were very rude and were slow and unwilling to help me just to make a payment for my son without asking any questions on his account. That left a Bad taste in my liking for AT&T.”
“Very good, helped my wife get a brand new phone, they were very helpful, I definitely recommend! Go to store they are very good! Anisa & johana helped me so much.”
“Nick was amazing. My issue wasn’t traditional and was going to ruin my day. Nick made it his issue immediately and while being patient and personable had me outta there in 30 mins.. amazing spot”
“This young lady named gigi was very patient with me she helped me recover my phone number because I had lost my old phone definitely recommend to come shop with her”
“I recently purchased a new phone at this particular store. I must say that I was more than satisfied. Shawn, the employee there was so helpful and showed great concern for my needs. He was very helpful, informative, patient and considerate. He didn't stop until I was completely satisfied with my purchase. He assured that my new phone was working properly. I would recommend all of my friends to go and see him for their cell phone needs. To me Shawn would receive Employee of the year. Thanks Shawn for all of your help.”
“Shaidy is an excellent employee. She's very knowledgeable about her job and has a great way with people. She's also a great multitasker. Her bilingual skills are a huge plus! I was very pleased with the service she provided and glad she assisted me with switching over to ATT!”
12:00 PM - 7:00 PM
13903 Muscatine St Suite B, Houston
Mobile Phone Accessories
“Very friendly staff, with very good offers, it has parcel shipments to several countries. It has accessories and cell phones. Recharges to different countries, sale of perfumes, tablets and loudspeakers. Sales of slimming products as well as vitamins. Different companies of cell lines. And I would notice.”
“If you visit this store, ask for American. She is a beautiful young lady with extream amounts of knowledge. Any questions or concerns can easily be resolved by just asking her. I would highly recommend doing buisness with her. She honestly deserves a raise after witnessing the types of people and attitudes she has to deal with all day.”
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“Super helpful staff and really great customer service all around at this store. I have a RARE phone as it turns out and it's almost impossible to find a case for it. I ordered several online but when I needed one in a pinch cause my other one broke this Cricket staff helped me find what I needed even though I'm not a cricket customer. Honestly better customer service than the folks at my home Metro store. Way to go thanks so much for the attention today and also for the great rugged case.”