“Mike at the UPS Store in Schertz was INCREDIBLE to work with. He helped me ship a package to Mexico, and it wasn’t the easiest process we actually had to try twice! Through it all he stayed patient, positive, and determined to get it done right. He also kept me updated every step of the way! His tenacity really stood out. Instead of giving up, he kept working through the details and we found a solution and thanks to him the package even arrived earlier than expected! Customer service like that is rare. If you need help shipping anything, especially something more complex and special ask for Mike! He truly goes above and beyond!! Also special shout out to Katie as well she was my initial help and she was also fantastic and a part of the journey! THANK YOU!!!”
“10/10 this mailing location helped me out and took care of all my needs thank you guys so much
Also this location is privately owned so glad I stopped by and gave them some business”
“They have awesome customer service skills, work well as a team and they really go above and beyond to help their customers. They are very professional, organized and fast at handling customer’s needs. Five stars for sure!!!”
8:30AM - 6:30PM
8235 Agora Pkwy Ste 111, Selma
Shipping Centers
“Most amazing experience ever. I was in a clutch situation and all three employees helped solve my issue quickly while helping other customers at the same time. Amazing to watch. I went from frustrated to laughing and feeling great. They made my week. I truly appreciate their effort.”
“Literal lifesavers. I had to print out, photocopy and notarize a bunch of documents and they were super helpful, all for a reasonable price. If I’m ever in a similar position, I’m coming straight back here!”
“I chose this location for a fingerprinting service. Paula was extremely helpful, kind, and quick with the process. I was in and out in less than 10 minutes. Thank you so much! If I’m ever in need of shipping services, I know which business I’ll use!”
“Just received a family Heirloom grandfather clock.
It was shipped to Oregon from Texas.
Your team built a custom vault style enclosure and packet it with care.
What a precision amazing job you did.
If I could give you more than 5 stars I would.
?”
“The staff seemed knowledgeable and offered solid advice recommendations to ensure items shipped promptly and in one piece. Call for help please when your line is 3 customers deep!!”
“The owners of the store and staff are out of this world good!Just at this UPS store#2773 alone, close to about 200 different services and outstanding friendly staff and service is AWESOME.I feel welcomed every time I walk in this store.”
“I’ve been to this location a few times and each time the service is great and friendly. I wanna shout out Lottie for being such a doll :) Edited 1-15-2026: just left this store and once again excellent customer service, thank you Tre for your professionalism and customer service. :)”
8:30AM - 6:30PM
902 Kitty Hawk Rd #170, Universal City
Shipping Centers
“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”
“My favorite FedEx that I've ever dealt with. They are so helpful and friendly. I use this FedEx for shipping, invitations, and printing large items like flood plans.”
“Alfonso has great customer service skills. As soon as I walked in, he was in the back I asked for help. He was more than willing to assist me and went well and beyond his job duties and responsibilities. This is something that we are lacking in this day and age and I think he is great at his job and he is great with customers. Ask for him when you go into FedEx if you need any assistance.”
“Ruby was great. They let me in last min to deliver a package. When I say last min it was 630. Closing. Thank you ruby for your help!!! You are the best!! Go to the forum!!!!”
“My favorite FedEx that I've ever dealt with. They are so helpful and friendly. I use this FedEx for shipping, invitations, and printing large items like flood plans.”
“Had to do a Canadian citizenship photo and they were super helpful, making sure all was written well on the back, the sizing was good, etc. Even when I messed it up and came back the next day, they were totally cool making it work for me again. Thanks Paul, Eva, Jules and all others who helped make it happen!”
“Very convenient location. Also a scanner and packaging available if you have your return code. I was able to scan my code. Place item in bag with tag and leave without further assistance.”