“The Prosource showrooms are conveniently located. The products and materials displays are well organized to simplify the process of selecting from a huge inventory. The staff is exceptionally knowledgeable professional and friendly.”
“Very glad I found this retail store , yesterday Sunday afternoon went to go pick up the 93 boxes of vinyl I purchased and some tile . Was definitely going to pay twice the money at the other tile stores.
Did not get exactly the 93 boxes of vinyl , I miss calculated my home square footage.
talked to the supervisor, very respectful by the way
Talked few things out with him.
Ended up giving me a great deal on tile ! Couldn’t say no to the great offer ,
I got store credit on the rest of the money but hey I get to come back and buy myself baseboard and some other tools .
Loaded me up pretty quick and got to enjoy the rest of Day ?
Thank you Remodel Depot !”
“All that I can say is Rusty, Paul, Ricky and Mari were the best of the best, excellent serveice and professionalality. . Very helpful and prices beyond compare.”
6:00 AM - 9:00 PM
19225 Gulf Fwy, Webster
Home Improvements
“Great hardware store. Picked up a dehumidifier to see if it will help the house feel cooler. Especially in the morning when the shower steam has warmed things up. They had several to choose from. Picked up some pool supplies and some garden supplies. Have a self check out and someone there to do it for you. ( I always use the checker- nice lady I want to help her keep her job). They had some of the lights off or were they out? Either way it saves energy and I liked it!”
“I went to The Home Depot to get lumber and needed it cut. A gentleman named Sam who worked in the lumber department had such a positive attitude, was very helpful and went above and beyond to make sure I had the right material for the job. It's hard workers like that that keep you going back.”
“I’m a local business owner who was in need of some help and guidance for a work related project. I was fortunate enough to ask for help from Mr. Bill. and truly cannot thank this employee enough for his help, kindness, and willingness to go above and beyond. He deserves a massive shoutout and thank you as he completely saved the day and helped me solved what seemed like an impossible problem. Thank you Mr. Bill!”
“Edited review: I am now thoroughly convinced that the people at Home depot are part of a community, willing to listen, help, and do whatever it takes to keep the League City and surrounding area supplied to the best of their abilities. These people are legitimately courteous, respectful, and overall willing to go above and beyond what is necessary to get a job done. This last week I had a problem with my recently purchased Tuff shed. My review with them will remain the same because they only fixed the problem when coerced by a major company, not because it was the right thing to do. They just didn't want their contract with Home depot jeopardized. I get it. But as a consumer, I judge their motivations, and they aren't ethical. The manager at Home depot Listened to me when I called. He heard me, understood that this was not an acceptable problem with a shed that was less than a month old, and got on the problem right away. He called Tuff Shed Corporate office and advocated on my behalf. Got a hold of people I could never dream of speaking to. Rattled some cages. Got something done. Within a few hours, he had someone out to fix my shed- THAT DAY. What a guy. That is why I changed my review. I debated whether to leave my old review up or not, but I decided that if you wanted to read on, to see the issue and how upset I was, and how grateful I am at having a manager go out of his way (not having any clue about this review, by the way, he was just doing his job) to help out a customer who had been wronged by a company that they were partnering with, a company who was sending representatives to sit out in their parking lot day in and day out, saying hi to people, shake hands in good faith, and then swindle people right under their noses, that you should have the right to see it. You can also pop on over to tuff shed to see their review. I got a response by the way. He left an email for me to contact them. Funny, because I have left almost a dozen voicemails and emails before leaving these yelp reviews. Funny how that works... Here's the original review: I am so disappointed. I expected more from a company as reputable as this. I bought a basic 10x12 Tuff Shed from the League City Home Depot in mid March. Had it installed April 1st (I know, foreshadowing, right?!?) Less than a month after installation, the problems have started. My door started sticking. There is a gap in the back where the light comes. And now, exactly one month after install, the door will not even close. AT ALL. I put everything in that shed, and now I can't even lock it. How can I feel safe, knowing I can't even lock up my shed at night? Knowing I can't even close the door? When I called for help, I got the run around. Speaks a great deal for the kindness of salesmen... their smiles stop the minute you sign across the dotted line and hand them their check. What did this slime ball say? He literally told me to go on Craigslist to find someone to fix it for me. Excuse me? Really? You don't warranty your work? Why did I go with a name brand then? But I digress...and kept reading the fine print, searching the 3 point font for anything that might be of use. So far all I have is a headache. I then called customer service warranty department to see if they could help. They were nicer, at least. Assured me someone would be out to fix the problem. Funny thing is, that day came and went, and no one ever showed up. No one called. No one even rescheduled. Nothing. And now I just get a "leave a message after the tone" recording. I am beginning to wonder just how reputable this company really is. Tuff Shed, shame on you. You are swindling people out of their hard earned money, giving them the impression that you back up your work when you have no interest in doing anything but lining your own pockets. Home Depot, you should be ashamed of yourself as well, doing business with sleazy company like this. With a company that went from excellent customer service to utilizing used car salesmen tactics for a quick sale. Figure this re”
“I have to tell you, I was there the other day at the League city location, and was helped by an associate named Jayce. This guy was freakin' awesome! Jayce could really teach people a thing or two about how to work with customers. Not only was he polite and professional, he was also very knowledgeable about the different departments and products we were inquiring about. Whatever this guy makes, please consider giving him a raise! Yes, he was that good and left an excellent impression on a person that understands how important it is in dealing with the public!”
“Lowe’s Pasadena , I always find all I need talking about flowers , tools and now I’m gonna focus on The Rental area thank you Bleank to help me a lot to give me some ideas to get the equipment I need, you have a patience good attitude and you show me outside the equipment it want it was a tractor you answer all my questions!! Thank you”
“Steve helping me with curbside is AMAZING! Somehow half my order got sent to a different store and he went above and beyond to fix my order, and get me the item instead of making me drive across Houston in 5 pm traffic.
You’re my hero Steve!”
“Recently bought a washer from here and it was a great experience. We went in the evening and the customer service was very good. The truck drivers did a great job delivering as well.”
“Visit Home Depot today stopped to ask a associate where an item was, and they pointed at the aisle and walked away another associate saw his coworker Point and immediate took over and walked me to the aisle and the item. Thank you so much Huby Nothing like old-fashioned hospitality good leadership never dies. Thank you for your service.”
“Dena showed me how to use my Pro Xtra app and find my scan code in lieu of entering my phone number to track my Pro Xtra spe d points
Dena was very patient with me and taught me something I can really use in life and I'm grateful for her making time to help me”