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“Brendon was such a help and found us exactly what we wanted--TWICE! The first time was outside our budget, the 2nd time was perfect. He even gave us pointers on maintaining the RV for as easy as possible. He gave the information, never pressuring us to do anything. Excellent service ? ?”
“Jeremy was awesome! Helped me out and pricing was great! He put in the new battery for me in this Texas heat! I highly recommend this Napa! Ask for Jeremy, he rocks!!!”
“Exceptional Customer Service from Ralph today, very friendly, helpful, and knowledgeable. He did everything in his power to assist me, he helped me fix my break line since a new one wasn’t available. He did a great favor today!”
“So i made a post before saying i was having boot troubles with my axles well i was immediately contacted by James Naquin of Turner Cycles and he said hey bud send in your axles i explained the situation and everything he said I’ll fix you up. Well lemme tell if you never dealt with James of Turner Cycles I’m here to tell you the guy is 5⭐️ in his work, 5⭐️ in his customer service & 5⭐️ in his turnaround time he had all 4 of my axles done in about 3 days didn’t push them to side or nothing i can say James and Turner Cycles has my business for a LONG TIME COMINGPS Give This Man Your Business”
“Could not find brake pads I needed in Houston or Humble, Whitener had exactly the pads I needed. Very friendly staff and knew their stuff. Worth the drive to Cleveland, TX. Highly recommend this NAPA store.”
“I have a 2015 Jeep Cherokee and as with any vehicle, especially as they age, things pop up. We moved to Cleveland last year, and I’ve already been in their service department +/-5 times. Every single time, everyone has been absolute rockstars. I went in yesterday for what turned out to be a dying battery and dirty terminals. I tried to start it and the dash lit up like a dang Christmas tree, so I was expecting the worst. I immediately called Heather, who told me to go ahead and bring it in but it would be Monday before they could get to it - which I expected to hear on a Friday afternoon. When I arrived, Heather immediately jumped on running diagnostics and determined it was the battery (WHEW!!!) and somehow managed to get a tech to squeeze in changing it out and cleaning up the terminals. When I say I could have cried… goodness! This crew is consistent, professional, and friendly - and they don’t try to charge for the unnecessary or dupe someone who doesn’t know a whole heck of a lot about cars. For all of it, I am thankful beyond words.”
“10/10 I am beyond grateful for this man and his shop! He is a compassionate man with integrity! Great work- great communication- Outstanding customer service-Trustworthy and I am blessed to be able to say my car was touched by angel ?… I am satisfied with my purchase my car looks brand new!!! The tinted windows are awesome, the paint job is amazing!!! Please support our very own he is AMAZING ?!!!!”
“Came by to grab a product I needed and Jt the man the legend real nice willing to help and the staff here knows what they are doing. Give them a shot at your vehicle needs.”
9AM - 6PM
3944 US-59, Cleveland
Auto Parts
“Sarah, from DeMontrond Ford, was so nice, easy to work with. Her, and the whole Demomtrond Team was very professional. Made us feel comfortable. She contacted me to see if I was ok with my car, and if I needed anything. I recommend them, for sure. Ask for Sarah. Oh PS, I recommend buying a car because of the "DeMontrond Warranty"... A Blessing”
“Very glad I stopped here for some repair work that came up.They quickly fixed that and even did some other repair work that was needed in a short time.Dennis was a pleasure to talk with. He is very knowledgeable and friendly.Thanks Performance,Jeff”
“This has to be the best O'riellys ever , they went above and beyond , so frustrating looking for the correct part. Napa guys always seem arrogant for customers coming in for a single part , basically blew me off saying they don't see the part I'm looking for. Autozone can never give the proper amount of attention to find what I need in full.”
“I brought my GT500 CFTP here for some warranty work since everyone has nothing but good things to say about their tech, Jason. He communicated with me the whole time they had the vehicle. It's always great knowing your car is in good hands when dropped off at a dealership. Thank you Ms. Misty in service for waiting after hours for letting me come grab my car. 100% would go here again.”
“They don't answer the phone because they're working extremely hard. The person helping you is also the person changing your oil. They're short staffed yet remain professional and respectful. Went in for an oil change. Will start using their service from here out.”
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“Today l finally complete my dream with the help of mr.jim Sutton, he is really nice person .I recommend him, he explain me everything very well.today I just purchase a general polaris .thank u Mr. Jim”