RV Station Cleveland provides excellent service and is noted for its incredible, kind, and patient staff who are willing to answer all questions. The team helps customers through every step of the buying process, ensuring it is an ease. Sales staff are very helpful in finding coaches that fit customer needs and desires, offering information without pressure and giving pointers on maintenance. The service department demonstrates a strong commitment to resolving issues, with managers going above and beyond to assist. This includes handling manufacturer defects quickly, ordering and replacing parts, and repairing minor issues. In notable instances, service management offered to transport trailers to and from a customer's home, showing they care about the customer and are dedicated to resolving problems quickly, even when initial workmanship was found to be shoddy. While most experiences are positive, there can be occasional oversights in customer communication, such as a part arriving without a pickup notice. However, customers report receiving the right part and ultimately express high satisfaction, happily recommending the business.
Amazing dealership to deal with! Gives you top dollar for your RVs!
May 2026
Brendan Dougall was the best and I mean that. I didn’t buy anything but he didn’t mind, he took me through multiple campers and explained everything truthfully !!! Salespeople make me nervous but not him, I’m still looking for a camper but I constantly keep in touch because I want to buy from him
May 2026
I’m so grateful for these people they’re always available. They do a great job. The staff is very friendly. It’s like you have a friend to call.