RV Station Cleveland provides excellent service and is noted for its incredible, kind, and patient staff who are willing to answer all questions. The team helps customers through every step of the buying process, ensuring it is an ease. Sales staff are very helpful in finding coaches that fit customer needs and desires, offering information without pressure and giving pointers on maintenance. The service department demonstrates a strong commitment to resolving issues, with managers going above and beyond to assist. This includes handling manufacturer defects quickly, ordering and replacing parts, and repairing minor issues. In notable instances, service management offered to transport trailers to and from a customer's home, showing they care about the customer and are dedicated to resolving problems quickly, even when initial workmanship was found to be shoddy. While most experiences are positive, there can be occasional oversights in customer communication, such as a part arriving without a pickup notice. However, customers report receiving the right part and ultimately express high satisfaction, happily recommending the business.
Stopped by to see what they had as we’re in the market. No sales pressure but plenty of attention given and available when we had questions. Nice inventory of 5th wheels available.
October 2025
Just went by for a look. Salesman was nice and not pushy.
July 2025
Had a problem with our Air Conditioner. Call them and they made time to see us that day. Fixed the minor problem at a great price. They even met us as soon as we pulled in. Very happy.
