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“I've been doing business here every week for over 10 years. I have always had prompt and friendly service -- from every employee I have ever dealt with here. They get busy sometimes, like everywhere else these days. Be patient, and you will be treated with due respect and kindness. If you leave a bad review here, I imagine you are the problem. These people aren't paid enough to deal with jerks. :-)”
“This is hands down the best UPS Store! Amazon returns are always quick and easy, and the staff will even help you print your return labels if you need it. They make the whole process completely hassle-free.”
“This is the best place to have a personal item shipped. I needed to ship an item to my grandson that would take some ingenuity to package up. It was accomplished at Postal Annex. A box was created and it was packed securely! I will be going back if I need something shipped.”
“The Mail & copy shoppe did an AMAZING job with a specialized lamination job on my daughter’s artwork for a project. They took special care, did a test run to find the best application and made it work!!!! We really appreciate the customer service and care they took. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”
“I've been a customer for at least 10+ years as I rent a mailbox. Rick and his whole team are so friendly and always respectful to me and my husband and always greet us by our names. They are super helpful and help load my car with packages if I get a lot. I recently ordered three signs for my antique mall booths and ordered 500 business cards. Rick, Tex, and William, specifically, helped me and figure out the size I wanted and the type of medium to use for my purpose! They came out fantastic and I am extremely please so I can brand my business and be cohesive with my brand. I loved it and loved the attention to detail the whole team always provides to us! This location is awesome! Thank you Rick, Tex, America, William, Jonathan, and the rest of the team! You all are awesome! Here's a copy of the awesome sign they made for me!”
“Amir did an awesome job keeping a trunk and an old antique but a sentimental desk my late Aunt had in superb condition. No damage even to things inside the trunk. This was sent from TX to AZ so a long journey. Five hours to pack. Thank you Amir and any staff that may have helped. I appreciate you!!!”
“It’s few and far between to find a postal service that operates with as much compassion as this team. They care about the stories they carry (literally 📦) in a way that makes time spent in the office intentional and well spent. We are so thankful and blessed for their professionalism and passion!”
“The people here are great! True customer service. Kenneth not only carried in the parts of an item that I needed to return, but didn't have a box, but he let me know where to purchase a box large enough for the item. They then boxed the item and held it for me overnight so that I could get the return label. I highly recommend this UPS store,”
“Love the way you can take stuff for amazon and be in and out, but if you need to email a shipping label, you have to email to them 4 to 5 times for it come through.”
“Love the way you can take stuff for amazon and be in and out, but if you need to email a shipping label, you have to email to them 4 to 5 times for it come through.”
“If you need a good, reliable place to ship that provides quick shipping you wont go wrong here. The ladies that work here provide the absolute best customer service and are extremely helpful, they go above and beyond to get your packages where they need to go. This is the old type of customer service that existed and Ill go nowhere else to ship. Try it, you wont regret it.”
“Amazing, helpful staff who are always willing to adapt to unique customer situations with a smile. Would 100% recommend over any print/mail shop I've done business with before.”
“Quick and quality service every single time. The people who run this store are incredibly nice and helpful. Highly recommend for all your copying and shipping needs!”
“I needed to ship something with multiple steps plus a large package. Pierce helped me and was so awesome and patient with me trying to figure out the best option. This is my go to for shipping and it’s because of people like him.”
“I see some the recent negative reviews and I have to state the opposite. I became a customer while the previous owners were in place. While some say they were kind, those owners left me hanging for weeks, phone calls were never answered & I had no way to get my mail…then suddenly, they shut down with no offer of support at all. I was more than upset to say the least. The new owners may not have the personality type some people prefer, but I would rather have someone who handles business and is responsible with my mail that I am entrusting them with safekeeping than someone “nice” who doesn’t care about me having access to documents that I need. I am grateful for the efficiency I have experienced with the new team and look forward to continuing my service with this store.”
“Our company uses this UPS Store regularly, and the service is always exceptional. Amy is our go-to person, and she consistently goes above and beyond to help with our shipping, mailing, and notary needs.
She is professional, knowledgeable, friendly, and always willing to assist, no matter how busy things get. Amy makes every interaction easy and efficient, and her positive attitude never goes unnoticed.
We truly appreciate the outstanding service she provides and the care she takes in supporting our business. Thank you, Amy, and the entire UPS Store team, for your dedication, professionalism, and the warm smiles you bring every day!”
“Yhe staff were very friendly and done my shipping with no problem, however they asked me for my ID which wad a little odd for me, by the way have some id or driving license with you just in case.”
“Ive had bad experiences with multiple ups stores. But Elliott at this location is incredible. I was nervous, usually I have to pay a lot more or I forgot a page of paper or something. Appreciate the great service buddy. Also was finished in less than a minute”
“I just have to praise Mo at Fielder Rd Postal Service! He was the kindest, most professional, most helpful Customer service staff that I have encountered in a long time! He saw me carrying in three pretty heavy boxes and he ran out to help me. He helped me figure out the cheapest way to send them. He went above and beyond and I really appreciate his help! :)”
“I have come to this UPS so many time for a great amount of returns. Not only this family owned but the employees are the absolute best!! They are very hardworking, kind, outgoing and have amazing customer service!! Sami is such a sweet person! Having been to other locations, I definitely recommend this UPS location by far!”
“The clerks at this UPS location are friendly and quick. Their attitudes are upbeat. The one exception is one young guy who wears glasses who has a morose disposition and never helpful.”
“I honestly don't understand all of the negative reviews. This post office is the best I've ever been to. Yes it may be small and sometimes only have one worker, but it's a small town that it is in. They are always so kind to everyone that comes in and are very helpful and willing to answer questions. I've lived a lot of places all over the country and this is by far my favorite post office I've used. I will take slow service with kind caring workers over fast service with people who are miserable and rude any day!!”
“Snuck in five minutes until closing for that my husband’s Amazon returns. Unfortunately, He told me they were QR code, scan items, but they actually needed to be packaged At home. After realizing the mistake, I had planned on coming back the next day (after I went home and packages properly).
But the two wonderful men gladly said they would package and seal it for me. That’s above and beyond customer service that I was not expecting!! And as I was leaving, he said, “have a blessed day.” I sat in the parking lot writing this review. That’s how much I appreciated them..
HIS KINDNESS BLEW ME AWAY!”
“I had a great experience at this location. They had a notary there after 6 pm, which is why we were there. They were helpful, super friendly. I will be back to this location.”
“We recently had our daughter's passport application appointment at our local USPS office, and the entire process was smooth, efficient, and stress-free thanks entirely to Patricia!
Patricia was incredibly thorough and professional from start to finish. She took the time to carefully review every detail of our paperwork and patiently answered all of our questions without ever making us feel rushed. She made sure everything was filled out correctly, which gave us total peace of mind.
The photo process was quick and painless. The whole appointment felt organized and well-handled, and we were in and out faster than we expected.
She turned what could have been a daunting errand into a genuinely pleasant experience.”
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“Probably a great place to do business but it would be appreciated if the accurate holiday hours were reflected. I just made a 15 minute drive out in the rain as it stated Christmas Eve hours open until 4:30 only to arrive and see it’s closed. The notice on the door states they’re closed Christmas Day, but doesn’t mention Christmas Eve so it’s a bit confusing.”